E1 - Outreach Specialist - Transit - Sunday-Thursday 2pm-10:30pm
Company: Bowery Residents' Committee
Role summary
E1 - Outreach Specialist - Transit - Sunday-Thursday 2pm-10:30pm is a full-time role at Bowery Residents' Committee in New York, New York, United States (on-site). Posted 2026-10-09. Experience level: 0-2. No degree required.
- Job title
- E1 - Outreach Specialist - Transit - Sunday-Thursday 2pm-10:30pm
- Company
- Bowery Residents' Committee
- Location
- New York, New York, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-09
This role offers a chance to make a real difference by helping people experiencing homelessness find stability and housing. You don't need a degree to get started, and the pay is competitive. Plus, the schedule gives you your Fridays and Saturdays off.
Job description
Outreach Specialist – Transit Homeless Outreach
Full-Time | 37.5 hours/week | Field-Based | 24/7 Program
Do Work That Actually Changes Lives
Every night, hundreds of New Yorkers sleep in the subway system. BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability.
As an Outreach Specialist, you’ll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services.
What You’ll Do
Conduct compassionate, street-based outreach in transit locations
Connect clients to housing, medical, mental health, and substance use services
Complete brief assessments, provide escorts, and make referrals
Document outreach activity and client interactions
Work primarily at high-need areas, including end-of-line stations
Collaborate with partner agencies and outreach teams
What You’ll Gain
Hands-on experience in outreach, assessment, and housing navigation within NYC’s homeless services system
Training in harm reduction, trauma-informed care, and Housing First
Supervision, mentorship, and clear internal growth pathways
Tuition assistance and professional development support
CPR/First Aid certification provided
Who We’re Looking For
Bachelor’s degree or equivalent experience
Strong communication, documentation, and interpersonal skills
Ability to build trust and work effectively in the field
Valid driver’s license and willingness to travel across boroughs
Basic computer skills
Preferred:
Experience in outreach, social services, or behavioral health
Interest in working with individuals experiencing homelessness, mental illness, or substance use
Bilingual (Spanish, Polish, Russian, Chinese, or Korean)
Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.
Working Environment
This is a highly active, field-based role. You must be comfortable:
Working in transit stations, public spaces, and outdoor environments in all weather
Engaging individuals in crisis or with complex behavioral health needs
Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs
Standing, walking, and traveling for extended periods
Schedule
Full-time, 37.5 hours/week
Day, evening, and overnight shifts available
What We Offer
Medical benefits and paid sick time starting Day One
3+ weeks vacation , 12 holidays , plus personal time
403(b) with employer match
Tuition assistance and career advancement opportunities
A mission-driven team committed to staff wellbeing