Guest Services
Company: Children's Health StarCenters
Role summary
Guest Services is a part-time role at Children's Health StarCenters in Farmers Branch, Texas, United States (on-site). Posted 2026-10-06. Salary: USD 10 per hour. Experience level: 0-2. No degree required.
- Job title
- Guest Services
- Company
- Children's Health StarCenters
- Location
- Farmers Branch, Texas, United States
- Work arrangement
- on-site
- Employment type
- part-time
- Category
- Sales
- Salary
- USD 10 per hour
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-06
This part-time Guest Services role is a fantastic entry-level opportunity with no degree required, offering a starting pay of $10/hour. You'll be the friendly face of the StarCenters, helping guests with programs, managing registrations and payments, and ensuring everyone has a safe and enjoyable experience. It's a hands-on position where you'll gain valuable customer interaction and operational skills.
Job description
Description
JOB SUMMARY: Responsible for educating and assisting customers with all in-house programs as well as issuing rental equipment, billing guests, processing registrations, and ensuring patrons follow all safety regulations while using our facility. This position is not eligible for remote work.
ESSENTIAL FUNCTIONS:
Greet and welcome each customer
Record sales transactions, process registrations, and take payments
Perform routine clerical duties, including answering phones, filing, updating the program boards, etc.
Enroll customers in facility leagues and internal and public programming sessions
Provide information on the facility, entertainment, and sports options and facility rules and regulations
Ensure that all guests attending public programs have completed the required online waiver prior to participation
Monitor public facility-use sessions and verify all participants have paid the applicable admission fees
Assist with concessions operations while following all required food handling, sanitation, and safety procedures at applicable locations
Maintain a clean and organized environment for all guests and staff
Enforce facility rules and regulations
ADDITIONAL RESPONSIBILITIES:
Assist with the setup and breakdown of various equipment as needed
Assist in cleaning duties to maintain a clean facility
JOB QUALIFICATIONS:
Customer service-oriented, preferably with previous customer service experience
Reliable team player
Must be able to read and understand written instructions
First aid training is preferred
Ability to regularly work nights, weekends, holidays, and special events
Physical Demands and Working Environment:
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to a rink and/or court environment, with noise levels usually quite loud.
*This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties will be assigned as needed.
DSE Hockey Centers, LP is an Equal Opportunity Employer