IT Support Officer / Junior Developer

Role summary

IT Support Officer / Junior Developer is a role at Dutton Automotive in Melbourne, Victoria, Australia (on-site). Posted 2026-09-07. Experience level: 2-5.

Job title

IT Support Officer / Junior Developer

Company

Dutton Automotive

Location

Melbourne, Victoria, Australia

Work arrangement

on-site

Category

Software Engineering

Experience level

2-5

Date posted

2026-09-07

Job description

Company Description

Dutton Automotive is Australia's largest retailer and wholesaler of pre-owned luxury, prestige, exotic, family and commercial vehicles. Established in 1911, we've built our reputation on delivering exceptional customer experiences, innovation, and industry-leading service.

As part of the global Sojitz Corporation, a Japanese conglomerate employing around 27,000 consolidated employees with 86 branches and offices, and over 540 subsidiaries and affiliates across the world.

With 16 dealerships nationwide, more than 220 team members, and exciting growth plans ahead, there's never been a better time to join Dutton Automotive. We're also proud to be a Co-Major Partner of the Essendon Football Club, reflecting our commitment to supporting the communities we're part of.

Job Description

We are looking for a skilled and knowledgeable IT Support Officer / Junior Developer to join our friendly and close-knit IT team. The role is based at our renowned and iconic Richmond Headquarters, reporting to the IT Manager. The ideal candidate will have strong technical expertise in providing desktop support services and troubleshooting hardware and software issues.

Tasks and responsibilities will include, but not limited to:

Customer Service approach to Helpdesk Support

Management and troubleshooting of inbound Helpdesk calls and tickets

Write clear, secure and well-tested code that’s easy for others to re-use

Identify bugs when discovered or reported

Operate the services developed by the team and identify issues in production

Validate reported or identified issues and provide recommended solutions or fix when required

Collaborates with other developers to continually improve the overall quality of the codebase

Create simple solutions that meet user needs with both frontend and backend technologies

Deliver and produce a test-driven or behaviour-driven development and continuous integration / continuous delivery cadence

User Management

Preparation of workstations and hardware

Installation of software

Network and Printing services support

VoIP phone system extension support

On-site support for Victorian locations

Asset Management, Stock Control, and Record-Keeping via provided systems

Collaborate with members of the IT team to share knowledge and escalate incidents

Collaborate with IT and Admin teams to develop/refine processes and ways to better facilitate business functions

Qualifications

Ideally you will have:

Relevant Tertiary Qualification or Equivalent Industry Certification

Development capability writing test-driven frontend and backend code in JavaScript

Experience with JavaScript frameworks like React.js

Experience with backend JavaScript technologies including Node

Experience with HTML, CSS and SASS

Experience AWS Lambda and Firebase would highly desirable

Experience developing and iterating software in agile multi-disciplinary teams

Experience with Microsoft Active Directory, Exchange, and 365 User Management

Experience with Windows 10 Desktop Diagnostics and Support

Experience Managing Networked Print Environments

Experience with CRM Systems such as Salesforce a Plus

Strong understanding of common patterns for developing maintainable and scalable web applications

Strong Adherence to Process and Procedure

Ability to Work Together to Solve Technical Issues with Non-Technical People

Excellent Communication Skills, Written and Phone

Strong Team Player

Collaborative, Curious, and Helpful

Attention to Detail

Additional Information

Work with Australia’s largest, preeminent dealer in the used car segment.

Training, ongoing support and opportunity for growth and career progression

Attractive remuneration package.

Located at our iconic Head Quarters in Richmond.

Access to a fully funded Employee Assistance Program to support you and your family.

Refer a friend and we will provide you an upfront bonus!

At Dutton Automotive, we value our customers and our employees. Our values are built on prioritising our customer needs, valuing our employee's flexibility to change, and fostering creativity and initiative. If you share our values and have the skills and experience, we are looking for, we encourage you to apply for this exciting opportunity.