Referral Coordinator, Bilingual (Spanish)
Company: ESPERANZA HEALTH CENTERS
Role summary
Referral Coordinator, Bilingual (Spanish) is a role at ESPERANZA HEALTH CENTERS in Chicago, Illinois, United States (on-site). Posted 2026-08-25. Salary: USD 20–23 per hour. Experience level: 2-5.
- Job title
- Referral Coordinator, Bilingual (Spanish)
- Company
- ESPERANZA HEALTH CENTERS
- Location
- Chicago, Illinois, United States
- Work arrangement
- on-site
- Category
- Healthcare Support
- Salary
- USD 20–23 per hour
- Experience level
- 2-5
- Date posted
- 2026-08-25
You would be helping patients navigate their healthcare journey by connecting them with essential specialty care, making a real difference in the community every day. It is a stable, supportive environment where your bilingual skills are truly valued, providing a great opportunity to build a career in the medical administration field.
Job description
Description
Location: 2001 S California Ave.
Hourly Rate: $20 – $23 /hr
Why You'll Love Working With Us At Esperanza Health Centers , we’re more than a clinic—we’re a vibrant, mission-driven community where compassionate care meets professional growth. Our team operates under the Patient-Centered Medical Home (PCMH) model, and every day, you’ll be part of making healthcare accessible, welcoming, and personalized. We believe in supporting you—offering benefits that go beyond the basics:
BCBS Medical PPO Plans
Ameritas Dental & Eye Med Vision Coverage
Tuition Reimbursement (up to $5,000/year)
10 Paid Holidays + 16 Days of Paid Time Off
Your Role & Impact
Referral Coordinator will ensure the effective management of all incoming specialist referrals. Perform a wide variety of tasks associated with referral tracking to be compliant with Patient Centered Medical Home and to ensure patient safety.
Primary Duties and Responsibilities:
Assists patients in obtaining appointments with specialists and acquiring special medical procedures.
Ensure complete and accurate registration and current insurance information.
Assemble information concerning patient's clinical background and referral needs.
Contact review organizations and insurance companies to ensure prior approval requirements are met.
Work with Care Coordinators to assist patients in problem solving issues related to the health care system, financial or social barriers.
Be the system navigator and point of contact for patients and families.
May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies and/or services.
Ensure patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.
Requirements
What We’re Looking For
High school diploma and 2 years healthcare experience, or Associate’s Degree
Experience as a Medical Assistant, Certified Nursing Assistant or in Medical Office, preferred.
Previous experience with Electronic Health Records, preferred.
Knowledge of Microsoft Office (Excel, Word), preferred.
Bilingual English/Spanish, required.
Able to travel between Health Clinic sites, required.
What You Get in Return
A deeply mission-aligned workplace where your work matters—and you’re valued
Opportunities to grow your career in a supportive, community-focused healthcare setting
A culture built around trust, respect, and collaboration, where you’ll truly feel part of the family
Ready to Join Our Team? We’d love to hear from you. If you're the kind of person who radiates compassion, thrives in teamwork, and thrives in making a difference— start a conversation with us.
Make an Impact and Apply now to help join Esperanza in serving our community!
Apply for Referral Coordinator, Bilingual (Spanish) at ESPERANZA HEALTH CENTERS