Manager - Flight Ticketing & Visa
Company: Essar
Role summary
Manager - Flight Ticketing & Visa is a full-time role at Essar in Thane Taluka, Maharashtra, India (on-site). Posted 2026-09-02. Experience level: 2-5.
- Job title
- Manager - Flight Ticketing & Visa
- Company
- Essar
- Location
- Thane Taluka, Maharashtra, India
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-09-02
Essar is looking for a Manager to oversee flight ticketing and visa processing. This is a full-time opportunity with a good salary, perfect for someone organized and detail-oriented who enjoys ensuring smooth travel arrangements for others.
Job description
Handle domestic and international flight reservations and ticketing.
Search and compare flight schedules, fares, and availability.
Issue, reissue, modify, and cancel flight tickets as per customer requirements.
Handle ticket refunds, cancellations, and schedule changes.
Coordinate with airlines, travel partners, and customers for booking-related queries.
Provide accurate information on fares, baggage allowances, travel rules, and ticket conditions.
Manage last-minute bookings and travel changes efficiently.
Maintain booking records and ensure all ticketing documentation is accurate.
Follow up on pending bookings, payments, refunds, and confirmations.
Ensure compliance with company travel policies and airline guidelines.
Provide excellent customer service and resolve booking-related issues promptly.