Manager - Quality Excellence
Company: EXL
Role summary
Manager - Quality Excellence is a role at EXL in Noida, Uttar Pradesh, India (hybrid). Posted 2026-08-31. Experience level: 5-10.
- Job title
- Manager - Quality Excellence
- Company
- EXL
- Location
- Noida, Uttar Pradesh, India
- Work arrangement
- hybrid
- Category
- Logistics & Warehousing
- Experience level
- 5-10
- Date posted
- 2026-08-31
Looking for a fantastic opportunity to drive quality initiatives and lead teams? This role offers a chance to make a real impact on business excellence while developing your leadership skills. It's a great step for experienced professionals aiming for growth in a dynamic environment.
Job description
The resource will drive process management rigor to ensure superior service delivery by meeting or exceeding accuracy and related SLAs. They will support the development of process improvement and innovation strategies for client businesses and assist client transformation teams, EXL transformation, technology, and operations teams in process improvements. Facilitating the sharing of best practices from within and outside the organization, implementing and driving performance benchmarking, and supporting business development through RFP and RFI responses from a quality perspective are key responsibilities.