Med Office Scheduler I - Call Center
Company: Healthcare Outcomes Performance Co. (HOPCo)
Role summary
Med Office Scheduler I - Call Center is a full-time role at Healthcare Outcomes Performance Co. (HOPCo) in Wellington, Florida, United States (on-site). Posted 2026-08-29. Experience level: 0-2. No degree required.
- Job title
- Med Office Scheduler I - Call Center
- Company
- Healthcare Outcomes Performance Co. (HOPCo)
- Location
- Wellington, Florida, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-29
This is a fantastic opportunity to kickstart your career in a medical office setting, even without a degree! You'll play a vital role in patient care by managing appointment schedules, and the company offers a clear path for growth within their organization. It's a stable full-time role where you can make a real difference.
Job description
Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.
Center for Bone & Joint Surgery of the Palm Beaches offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy.
As Center for Bone & Joint Surgery of the palm Beaches continues to grow, we are looking for a Bilingual -Spanish Medical Office Scheduler (Call Center)
ESSENTIAL FUNCTIONS
Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.
Collect all pertinent demographic information, insurance information, and medical information.
Utilizes scheduling tool and referral system to schedule patient appointments.
Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
Answer and resolve all incoming calls and requests in a timely and accurate manner.
Communicate with supervisor and/or leads about potential patient concerns.
Triage and relay necessary messages to appropriate staff members.
Ensure strict confidentiality of all health records and member information.
Meets HIPAA guidelines.
Other duties as assigned
At Center for Bone & Joint Surgery, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
Competitive Health & Welfare Benefits
Monthly $43 stipend to use toward ancillary benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Paid Time Off
Paid Holidays
Mileage reimbursement
and more...
#CBJ
Apply for Med Office Scheduler I - Call Center at Healthcare Outcomes Performance Co. (HOPCo)