Homecare Operations & Growth Manager

Role summary

Homecare Operations & Growth Manager is a role at HEARTLAND CARE INC in Upland, California, United States (on-site). Posted 2026-08-18. Salary: USD 28–34 per hour. Experience level: 2-5.

Job title

Homecare Operations & Growth Manager

Company

HEARTLAND CARE INC

Location

Upland, California, United States

Work arrangement

on-site

Category

Software Engineering

Salary

USD 28–34 per hour

Experience level

2-5

Date posted

2026-08-18

Job description

Description

Job Summary:

Have you ever watched someone you love struggle to stay safe and independent at home, and felt like you didn't know where to turn? We started Oasis so families never have to feel that lost. Over the next 5 years, we're on a mission to serve 1,500 families with the kind of care that gives everyone real peace of mind, and we need the right person running operations and growth to get us there.

Are you the kind of person who can run a tight operation and grow a business at the same time? Do you get restless when things aren't organized, and get a thrill out of turning a good process into a great one? Can you build real relationships with hospitals, discharge planners, and referral partners, and still know every caregiver on your team by name? If that sounds like you, keep reading...

Our Upland office is hiring a Home Care Operations & Growth Manager . We're growing like crazy, and we need someone who can run our day-to-day operations with a tight grip while also owning the relationships and metrics that grow this company. This is a blended role: half operations (staffing, quality, compliance, billing), half growth (conversion, referral partnerships, and helping us hit our goal of serving 1,500 families over the next 5 years). Our ideal candidate is "Humble, Hungry, and Smart." If you like an ongoing challenge, can execute on strategy, and thrive on results through compassionate service, this role is for you. This isn't a "rocking chair" kind of position.

This individual will oversee Case Management and Staffing, and will personally own the growth of new referral relationships and client conversion, so more families can keep their loved ones safely at home. Experience in Homecare or Healthcare Staffing is strongly preferred. RN, LVN, or Home Health experience is a plus. Business development or sales experience is a big plus.

Responsibilities:

Operations

Oversee recruiting and staffing so we always have adequate, screened caregivers ready for new and existing cases

Manage and develop our caregiver team: training, retention, and staffing of the current caseload

Oversee billing & invoicing, hours tracking, and HR compliance

Participate in our on-call rotation, handling after-hours issues quickly and calmly

Growth

Take initial calls from interested families and own the inquiry-to-client pipeline, seeking 100% conversion of qualified prospects

Build and manage referral relationships with hospitals, discharge planners, senior living communities, elder law attorneys, and other partners

Track client satisfaction and turnover, and turn what you learn into real process improvements

Partner with us on marketing and community outreach so new families keep finding Oasis

Own the numbers that show we're on track to serve 1,500 families over the next 5 years

Other duties as needed

Requirements

EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES and AVAILABILITY

3-5+ years of experience in home care, healthcare staffing, or a related operations/business development role

Supervisory or team leadership experience

4-year college degree (BA/BS) preferred, but not required

RN, LVN, or Home Health experience a plus

Sales or business development background a plus

Entrepreneurial drive, spirit, and ambition; must be a self-motivated, results-oriented person

Is a naturally gifted communicator (written, verbal, public speaking, and presentation)

Has no fear of technology. We use our computer systems to the fullest around here; if you're afraid of computers, this isn't the place for you

Gets upset when excuses are given

Gets stuff DONE!

Doesn't allow "Bright and Shiny" to distract them

Sets a goal then takes action to conquer it!

Multi-tasks so well that plate spinners look on with awe

Strong knowledge of labor and employment law and HR compliance

Loves being the "go-to" person in the office

Is able to ninja through an inbox with ease

Works hard but also likes to have F.U.N. while getting things done!

NO TOADSTOOLS, Pushing the limits of "generally accepted" is part of our average workday. That means we expect our team members to push the envelope with their own skills as well. If you aren't growing, you're planting roots into your chairs as the light from your screen transforms you into a toadstool... and who would want that!?

WORKING CONDITIONS/ENVIRONMENT

Based out of our Upland branch, covering San Bernardino, Riverside, Los Angeles, and Orange counties

Must be available to work during business hours of 9:00 am - 5:30 pm, Monday-Friday, plus participate in our on-call rotation

Paid Vacation/Sick time

Paid Birthdays off

401k

Profit Sharing

Tuition Reimbursement

If this position sounds like you, please do the following:

Submit your resume

Include the subject line "I'm a Rockstar"

Share why YOU think you'd be a stellar addition to our team, and what about this posting made you think "I'd like to work here!"

Submit your resume through ZipRecruiter, or email directly to Cameron@oasisnurses.com