Mortgage Servicing Specialist III

Role summary

Mortgage Servicing Specialist III is a full-time role at Heritage Federal Credit Union in Warrick County, Indiana, United States (on-site). Posted 2026-10-06. Experience level: 5-10. No degree required.

Job title

Mortgage Servicing Specialist III

Company

Heritage Federal Credit Union

Location

Warrick County, Indiana, United States

Work arrangement

on-site

Employment type

full-time

Category

Logistics & Warehousing

Experience level

5-10

Degree required

No

Date posted

2026-10-06

Job description

Description

Heritage Federal Credit Union, recognized by American Banker as one of the Best Credit Unions to Work For , is growing thanks to our focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. We are searching for a Mortgage Servicing Specialist III to join our amazing team!

The Mortgage Servicing Specialist III is responsible for the timely review, funding, and shipping of investor loans, as well as daily postings. This position also assists with the monthly escrow analysis process and coordinates the HMDA reporting and file maintenance that is required to comply with the HMDA LAR code for all mortgages.

What you’ll do:

Assumes responsibility for the accurate and timely input and funding of new mortgage and construction loans into FICS and Symitar. Build and organize the file and submit the service event for quality assurance.

Create investor sales contracts and track gain on sale.

Prepare and ship investor loans by entering loans into the appropriate selling system and sending them to Document Custodian

Manage the Monthly, Quarterly, and Annual Statement Processing, including Year End

Responsible for submission of HMDA records

Assist Lending Resolutions with delinquent mortgage loans

Handle Freddie Mac expense reimbursement requests and PMI claims for foreclosed properties

Qualifications/Experience Required:

High school diploma required, degree or advanced certification in accounting-related field preferred

Five or more years of previous experience required

Understanding of mortgage products and services

Experience servicing Freddie Mac loans preferred

Familiarity with accounting procedures, reconcilements, and accrual accounting

Advanced knowledge of spreadsheet software and all department software applications

Understanding of all mortgage servicing rules and regulation

Strong attention to detail

Excellent verbal and written communication skills

Well organized.

About Heritage Federal Credit Union

Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

EOE