IT Infrastructure & Cyber Security Manager

Role summary

IT Infrastructure & Cyber Security Manager is a full-time role at ICG Medical in Cape Town, Western Cape, South Africa (on-site). Posted 2026-10-27. Experience level: 5-10.

Job title

IT Infrastructure & Cyber Security Manager

Company

ICG Medical

Location

Cape Town, Western Cape, South Africa

Work arrangement

on-site

Employment type

full-time

Category

Cybersecurity

Experience level

5-10

Date posted

2026-10-27

Job description

We’re Hiring: IT Infrastructure & Cyber Security Manager

ICG Medical, a specialist healthcare staffing group operating across the UK, South Africa, the US, Canada, Australia and beyond, is looking for an experienced IT Infrastructure & Cyber Security Manager to lead our global IT Support, Cyber Security and DevOps teams, ensuring secure, reliable and efficient technology operations across our international business.

Location: Plattekloof , Cape Town, South Africa | Permanent, full-time | Reports to: Global IT Director

Key Responsibilities

Lead, manage and develop IT Support, Cyber Security and DevOps teams.

Set priorities, rotas and on-call cover across time zones.

Oversee Microsoft Azure infrastructure, Microsoft 365, Entra ID, Intune and Exchange Online.

Own security across cloud, endpoints, email and identity using Microsoft Defender, Sentinel and Purview.

Lead vulnerability management, patching, threat detection and security incident response.

Oversee network infrastructure, firewalls, VPNs, Wi-Fi and connectivity across global offices.

Maintain monitoring and alerting so issues are caught before users notice.

Manage backups, disaster recovery, business continuity and regular recovery testing.

Run IT Support to agreed SLAs using ITIL-aligned incident, change and problem management.

Achieve and maintain ISO 27001 certification and Cyber Essentials, and GDPR, POPIA and HIPAA technical controls.

Run security awareness training and phishing simulations, and assess supplier security risk, including in acquisitions.

Manage IT suppliers, licensing, budgets and infrastructure costs.

Support DevOps processes, CI/CD pipelines and infrastructure-as-code.

Essential Requirements

5+ years’ experience in IT infrastructure and/or cyber security, with hands-on Azure and Microsoft 365 experience.

Proven people management and line management experience leading technical teams.

Strong knowledge of identity, endpoint and email security using Microsoft security tools.

Practical experience with backups, disaster recovery and incident response.

Experience running IT operations against SLAs (ITIL or equivalent), including incident and change management.

Understanding of data protection requirements, such as GDPR, POPIA and HIPAA.

Strong leadership and problem-solving skills, with the ability to explain risk and technical issues to non-technical leaders.

Advantageous Experience

Microsoft certifications such as AZ-104, AZ-500, SC-200, SC-300 or MS-102; CISSP, CISM or ITIL.

ISO 27001 audits or Cyber Essentials Plus.

Azure DevOps, GitHub Actions, Terraform, Bicep or other infrastructure-as-code tools.

Networking experience, including firewalls, VPN, VLANs, SD-WAN and Wi-Fi.

Experience supporting multi-region organisations or integrating newly acquired businesses.

Background in healthcare, recruitment or another regulated sector.

We’re looking for a hands-on, security-focused leader who can balance technical expertise with team leadership, strengthen our security posture and drive continuous improvement across global IT operations.

Ready for your next leadership opportunity? Apply now!

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