Ticket Runner

Role summary

Ticket Runner is a role at Indus Administrative Services LLC in Houston, Texas, United States (on-site). Posted 2026-09-01. Experience level: 0-2. No degree required.

Job title

Ticket Runner

Company

Indus Administrative Services LLC

Location

Houston, Texas, United States

Work arrangement

on-site

Category

Software Engineering

Experience level

0-2

Degree required

No

Date posted

2026-09-01

Job description

Description

Indus Management Group is a property management company in Houston specializing in renovating and restoring distressed multifamily properties. With our first acquisition in 2002, Indus Management Group currently manages 38 apartment complexes in the Houston area. We specialize in the Class B & C property space, with over 10,000 units under management. Our goal has always been and continues to be to convert distressed properties into uplifted communities.

Job Summary:

The Ticket Runner ensures overall maintenance of the property by troubleshooting and repairing all aspects of the apartments, leasing office, and property areas. This includes, but is not limited to plumbing, electrical, heating/cooling, carpentry, appliances, painting, and drywall.

Education: None

Experience: Minimum one (1) year of maintenance experience in the multifamily property management industry

License/Certification(s): Valid state driver’s license and current automobile insurance

Knowledge/Skills/Abilities:

English/Spanish fluency

Basic computer and smartphone skills

Effective verbal communication and customer service skills

Demonstrates professional and respectful behavior

Ability to perform physical labor and to lift heavy objects

Ability to understand and execute basic instructions

Ability to multi-task, use good judgment, and contribute to a team approach to work

Must be able to lift, pull, push, and carry at least 50 pounds

Ability to travel locally to onsite communities, the corporate office, affiliated organizations, and local municipalities

Requirements

Principal Responsibilities:

Must be willing to work on call as needed

Must have a professional, neat, and clean appearance daily

Schedules and completes preventative maintenance of units

Works within the safety guidelines outlined by the Maintenance Manager and/or the Company

With own maintenance tools, repairs structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors

May maintain and assist in the repair of HVAC systems as required

Maintains property by reporting issues and assisting with cleanup, landscaping, etc.

Executes electrical, plumbing, carpentry, masonry, and painting tasks as required

Provides excellent customer service to residents and internal stakeholders

Prioritizes resident service requests/work orders and ensures they are completed in a timely fashion

Performs exterior building light checks and assists with repairs and replacement as required

Must be proficient in the use of general maintenance equipment, including, but not limited to, hand tools, paint equipment, electrical saws, ladders, and associated required safety equipment

Principal Responsibilities continued:

Reviews closed tickets daily and seeks resident feedback

Other duties as assigned

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.