Environmental Services and Resident Support Assistant

Role summary

Environmental Services and Resident Support Assistant is a role at Interfaith Community Services INC in Escondido, California, United States (on-site). Posted 2026-08-22. Experience level: 0-2. No degree required.

Job title

Environmental Services and Resident Support Assistant

Company

Interfaith Community Services INC

Location

Escondido, California, United States

Work arrangement

on-site

Category

Software Engineering

Experience level

0-2

Degree required

No

Date posted

2026-08-22

Job description

Description

About Interfaith Community Services:

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts?more than?20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Environmental Services and Resident Support Assistant role , you’ll be primarily responsible for maintaining a clean, safe, sanitary, and orderly environment throughout the Turk Center. Approximately 80% of the position is dedicated to environmental services, including cleaning, disinfecting, room preparation and turnover, waste disposal, supply management, and identifying and reporting facility or safety concerns. Approximately 20% of the position involves providing general, non-clinical support to residents and assisting program staff with routine resident and program needs. The position works collaboratively with program, nursing, and clinical staff to support a safe, respectful, and welcoming residential environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintains a clean, safe, sanitary, and orderly environment throughout the facility, including resident rooms, restrooms, offices, hallways, common areas, break rooms, and other assigned areas

Sweeps, mops, vacuums, and polishes floors; shampoos carpets as needed

Dusts, cleans, and disinfects furniture, equipment, fixtures, high-touch surfaces, windows, glass surfaces, mirrors, and other assigned areas

Empties trash and recycling bins, replaces liners, and disposes of waste in accordance with established procedures.

Maintains hallways, common areas, entrances, and resident spaces free of debris, clutter, wheelchairs, equipment, and other potential safety hazards

Replenishes and monitors environmental services supplies, including soap, paper towels, toilet paper, cleaning products, and other necessary supplies

Monitors inventory levels, prepares supply requests, and submits orders to the appropriate supervisor for approval

Operates and maintains cleaning equipment, tools, and supplies safely and appropriately

Follows established procedures for the use, labeling, storage, and disposal of cleaning chemicals and supplies

Adheres to established health, safety, sanitation, infection prevention, and environmental services procedures, including appropriate cleaning and disinfecting procedures when blood, bodily fluids, or other potentially infectious materials are identified

Assists program staff with cleaning, sanitizing, and preparing resident rooms for new admissions, discharges, and room changes

Assists with room setup, meeting and event preparation, and breakdown as needed.

Maintains assigned outdoor areas, including entrances, walkways, and parking areas

Identifies and promptly reports maintenance needs, damage, safety hazards, equipment concerns, supply shortages, and other environmental or operational concerns to supervisory staff

Responds promptly and professionally to cleanliness concerns and supports the overall cleanliness, appearance, safety, and welcoming environment of the residential program

Maintains awareness of resident needs while performing environmental services duties and promptly reports significant changes in a resident's physical condition, behavior, mood, functioning, or safety to appropriate program, nursing, or clinical staff

Provides basic, non-clinical resident support under the direction and supervision of program, nursing, and clinical staff.

Assists with resident admissions, transfers, room preparation, orientation, and discharges as assigned

Orients new residents to their rooms, facility routines, common areas, and applicable program expectations upon admission and as needed

Supports residents with accessing appointments and scheduling transportation in accordance with program policies and procedures

Provides support during therapeutic, recreational, and other program activities within the scope of the position, training, and program procedures

Promotes a safe, respectful, and therapeutic residential environment by following program protocols and modeling appropriate behavior

Utilizes appropriate behavioral health, communication, and safety skills to help prevent injury to residents, staff, and others.

Responds appropriately to resident concerns and crisis situations within the scope of training, including following established safety and de-escalation procedures and promptly notifying appropriate staff

Escalates resident needs, behavioral concerns, safety issues, environmental hazards, and operational concerns to supervisory or clinical staff in a timely manner

Maintains confidentiality of resident information and records and follows applicable privacy requirements

Communicates effectively and collaboratively with residents, coworkers, supervisors, nursing and clinical staff, visitors, and community partners

Attends and participates in program and agency meetings, trainings, quality improvement activities, and events as required.

Follows all agency and program policies, procedures, health and safety requirements, infection-control practices, and confidentiality standards

Performs additional duties as assigned

Requirements

Who You Are:

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