Human Resources Business Partner

Role summary

Human Resources Business Partner is a role at Interfaith Community Services INC in Escondido, California, United States (on-site). Posted 2026-08-11. Experience level: 5-10.

Job title

Human Resources Business Partner

Company

Interfaith Community Services INC

Location

Escondido, California, United States

Work arrangement

on-site

Category

Software Engineering

Experience level

5-10

Date posted

2026-08-11

Job description

Description

About Interfaith Community Services:

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts?more than?20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Human Resource Business Partner role, you’ll serve as a trusted advisor to leaders and employees, supporting a positive, compliant workplace. This role leads employee relations, hotline responses, investigations, risk mitigation, and policy guidance while partnering with leadership, the Senior HR Director, and legal counsel. The HR Business Partner also supports leadership training, workforce analytics, performance and handbook processes, succession planning, orientation, and engagement initiatives that strengthen retention.

ESSENTIAL FUNCTIONS:

Serve as the primary employee relations contact, excluding Executive Leadership matters

Monitor and respond to anonymous hotline reports

Conduct timely, impartial investigations by gathering evidence, interviewing witnesses, documenting findings, and preparing clear reports and communications

Advise leaders and employees on employee relations, performance management, and policy interpretation

Track employee relations cases at all levels and report activity to the Senior HR Director

Identify employee relations trends and partner with program leaders to address patterns proactively

Collaborate with the Senior HR Director and outside legal counsel to mitigate risk and support compliance

Support responses to legal counsel related to litigated matters

Develop and deliver leadership training on manager onboarding, difficult conversations, conflict resolution, compliance topics, and other emerging leadership development needs

Review and revise disciplinary and performance documentation for accuracy, consistency, and compliance

Analyze workforce metrics and trends to identify organizational risks and opportunities and provide data-driven recommendations to leadership

Lead the annual employee handbook review and update process in partnership with HR staff, leadership, and outside legal counsel

Lead the employee performance review process, including annual reviews and 90-day check-ins; train leaders and continuously improve related processes

Establish and manage the organization’s succession planning process to support CARF accreditation standards

Identify organizational development opportunities that improve team effectiveness, collaboration, and organizational culture

Facilitate the Human Resources portion of New Hire Orientation by educating employees on organizational policies, procedures, workplace expectations, and the organization's mission, values, and culture

Develop collaborative partnerships with leaders to provide proactive Human Resources guidance, foster positive employee relations, and support departmental and organizational success through effective people practices

Partner with the Senior HR Director to process special-circumstance employee assistance requests respectfully and confidentially

Partner in the development, implementation, and evaluation of employee engagement and retention initiatives, using employee feedback and workforce metrics to drive continuous improvement

Stay current on employment laws and HR best practices through ongoing education

Serve as a backup facilitator for New Hire Orientation and onboarding processes when HR team members?are unavailable, ensuring a consistent and positive onboarding experience

Perform other duties as assigned

Requirements

Who You Are:

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

Bachelor’s degree in Human Resources or equivalent experience, required

SHRM-CP, required.

5–7 years of employee relations experience, including high-level investigations, required

5-7 years as a human resources business partner, required

Experience advising leaders on performance management, corrective action, conflict resolution, and policy interpretation, required

Experience conducting workplace investigations involving employee complaints, hotline reports, policy violations, and other sensitive employee relations matters, required.

Experience partnering with legal counsel on employee relations, investigations, litigation support, or compliance-related matters, required.

Experience developing and delivering leadership or management training, preferred

Experience using HR data and workforce analytics to identify trends and support decision-making, preferred

Bilingual (Spanish/English), preferred

SKILLSETS / ADDITIONAL REQUIREMENTS

Maintain confidentiality and exercise sound judgment with sensitive information.

Demonstrate impartiality, professionalism, and high emotional intelligence in all situations

Communicate effectively and adapt communication style to diverse audiences and circumstances.

Apply strong attention to detail, accuracy, and follow-through

Manage multiple priorities in a fast-paced, deadline-driven environment

Work effectively with diverse populations and build positive working r