Assistant General Manager

Role summary

Assistant General Manager is a full-time role at J.F. Shea Family of Companies in Castle Pines, Colorado, United States (on-site). Posted 2026-08-14. Experience level: 10+.

Job title

Assistant General Manager

Company

J.F. Shea Family of Companies

Location

Castle Pines, Colorado, United States

Work arrangement

on-site

Employment type

full-time

Category

Software Engineering

Experience level

10+

Date posted

2026-08-14

Job description

The Canyons Castle Pines

The most anticipated new community in the Greater Denver area in decades, The Canyon Castle Pines debuted in Fall 2019. Set south of town along I-25, yet seemingly worlds away from the city, The Canyons is a master plan under the direction of the respected Shea Homes Colorado team. BlueStar is engaged to manage the amenities in the community, the first of which – The Exchange.

Where: Just South of Denver, Colorado

Pay: $80,000.00 - $85,000 Annual

Benefits:

New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

POSITION OVERVIEW:

The Assistant General Manager works in conjunction with the General Manager and is directly responsible for the overall smooth operation of the club. This position reports to the General Manager. The Assistant General Manager (AGM) plays a vital role in the overall management and daily operations of the club, ensuring a high standard of homeowner satisfaction and efficient club operations. This position supports the General Manager in overseeing various departments, including food and beverage, events, lifestyle, golf, tennis, pickleball, fitness, arts & crafts and other recreational services. The Assistant General Manager must lead by example, inspire the staff, and deliver exceptional member experiences while managing resources efficiently.

KEY RESPONSIBILITIES:

Operations Management: Oversee day-to-day operations across departments, ensuring all areas are running smoothly and according to BlueStar standards.

Member Satisfaction: Foster and maintain positive relationships with homeowners, addressing concerns promptly and ensuring their experiences exceed expectations.

Staff Leadership: Manage, mentor, and motivate department heads and staff, providing guidance on BlueStar policies, service standards, and best practices.

Event Coordination: Collaborate with event planners, department heads, and vendors to organize and execute events, tournaments, and social gatherings.

Budgeting & Financial Management: Assist in developing, managing, and monitoring department budgets to ensure fiscal responsibility while maintaining high service standards.

Strategic Planning: Support the General Manager in developing and implementing short- and long-term strategic plans for club growth and homeowner engagement.

Facility Maintenance: Ensure the upkeep, cleanliness, and maintenance of all facilities, including dining areas, recreational spaces, and grounds.

Vendor Relations: Coordinate with suppliers and service providers to secure contracts, manage supplies, and ensure high-quality products and services.

Compliance & Safety: Ensure the operations comply with local regulations, health and safety standards, and internal policies.

Communication: Act as a liaison between the General Manager and various departments, ensuring clear communication and collaboration among teams.

Problem Solving: Address operational challenges and homeowner concerns proactively, finding creative and efficient solutions.

Professional Development: Stay informed of industry trends, best practices, and emerging technologies to continually enhance the member experience and improve operations.

Create an overall program for homeowners that includes activities, events, enrichment opportunities, creative expressions opportunities, culinary arts, and travel.

Ensure that a consistent set of superior standards of customer service are meeting or exceeding the expectations of guests at all facilities and events.

Provide strategic intelligence to partners and clients regarding all initiatives, including but not limited to, vision, branding, Food & Beverage, and Operations.

Assist the General Manager in establishing goals and processes for measuring sales, revenue, new projects, and business development.

Support the hiring process. Supervise team members and maintain effective communication related to operations, safety, and employee concerns.

Assist with budget planning and monitoring support to assure revenues and expenses are achieving and exceeding the department’s financial sales goals.

Monitor the properties performance to determine whether strategies and plans require adjustment to positively impact revenues and cost controls.

Review and approve short- and long-term strategies and implementation for the Food & Beverage operation.

Serve as Manager on Duty when the General Manager is not available.

Specific oversight of the Food & Beverage, Clubhouse, Gate, Interior Facilities Maintenance, and Fitness & Wellness Operations.

Other duties and responsibilities that may be assigned.

PERSONAL ATTRIBUTES:

Must be highly customer oriented and responsive with high need for closure.

Able to work under pressure and balance multiple priorities and assignments.

Strong team-building skills including the ability to lead, cooperate, and motivate.

Must be role model and able to live our BlueStar core values:

Honesty and Integrity

Respect for the Individual

Teamwork

Competitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

Graduation from a 4 - year accredited college or university or equivalent combination of work experience and education.

Graduation from a 4 - year accredited college or university or equivalent combination of work experience and education with emphasis in hospitality management.

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