Day Concierge - The Lowndes
Company: Jumeirah Group
Role summary
Day Concierge - The Lowndes is a full-time role at Jumeirah Group in United Kingdom (on-site). Posted 2026-08-13. Experience level: 0-2. No degree required.
- Job title
- Day Concierge - The Lowndes
- Company
- Jumeirah Group
- Location
- United Kingdom
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-13
Job description
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the artinspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About The Lowndes
The Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa.
About The Job
An opportunity has arisen for a Day Concierge to join our Concierge Team at The Lowndes.
The main duties and responsibilities of this role are:
Main Duties & Responsibilities
Respond promptly and professionally to guest requests, requirements, and complaints.
Maintain thorough knowledge of local attractions, restaurants, and services to assist guests effectively.
Promote and book in-house restaurants, spa treatments, and hotel facilities.
Arrange transportation, restaurant bookings, and other guest services.
Reconfirm flight details and leave messages for guests as needed.
Review and stay updated on daily arrival, VIP, and departure lists.
About You
Strong communication and interpersonal skills.
Proven customer service orientation.
Ability to work flexible night shifts and handle moderate physical activity.
Excellent grooming and professional presentation.
Previous experience in a luxury hotel or concierge role is preferred.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
Supportive and inclusive work environment
Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage, and hotel stays worldwide
Health care and insurance benefits
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Jumeirah perks website access – discount
Dry cleaning of uniform or Business attire
Meals on duty
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.