Elite Banker-Household-Outbound-Branch Banking-Relationship Management

Company: Kotak

Role summary

Elite Banker-Household-Outbound-Branch Banking-Relationship Management is a full-time role at Kotak in Salem West, Tamil Nadu, India (on-site). Posted 2026-09-05. Experience level: 5-10.

Job title
Elite Banker-Household-Outbound-Branch Banking-Relationship Management
Company
Kotak
Location
Salem West, Tamil Nadu, India
Work arrangement
on-site
Employment type
full-time
Category
Customer Service
Experience level
5-10
Date posted
2026-09-05

This is a fantastic opportunity to join Kotak as an Elite Banker, focusing on building strong relationships with household clients. You'll work outbound, primarily in branch banking, and have the chance to grow your career in a respected financial institution. Best of all, no specific degree is required to get started!

Job description

We are seeking a dynamic and experienced Elite Bankers to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade finance, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience.

Responsibilities

Acquire and expand relationships with High Net Worth individuals for both liabilities and commercial assets.

Deliver superior customer service while ensuring adherence to bank policies and compliance standards.

Cross-sell a wide range of banking products and services to deepen client relationships.

Educate clients about new products and enhancements to maximize engagement.

Organize and lead targeted sales initiatives and client engagement events.

Collaborate with other group companies to offer integrated financial solutions.

Maintain comprehensive records of client interactions and relationship history.

Monitor and resolve customer complaints and queries with a focus on quick turnaround and satisfaction.

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