Youth Services Assistant 19 Hour
Company: La Porte County Public Library
Role summary
Youth Services Assistant 19 Hour is a role at La Porte County Public Library in La Porte, Indiana, United States (on-site). Posted 2026-09-05. Experience level: 0-2. No degree required.
- Job title
- Youth Services Assistant 19 Hour
- Company
- La Porte County Public Library
- Location
- La Porte, Indiana, United States
- Work arrangement
- on-site
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-09-05
This part-time role at the La Porte County Public Library is a fantastic opportunity for someone looking to get their foot in the door without needing a degree. It's a great way to gain valuable experience in a supportive community environment.
Job description
Description
JOB TITLE: Youth Services Assistant
CLASS/GRADE: Clerical I
POSITION TYPE: Hourly
REPORTS TO: Youth Librarian
RESPONSIBILITY
Provide accurate and knowledgeable customer service by connecting children and families with library services and materials.
ESSENTIAL FUNCTIONS
Provide hands-on customer service, answers customer questions, helps customers find library materials, assist customers with use of public computers, personal devices, and office equipment.
Develop familiarity with all collections and provide reader advisory services with audience appropriate content.
Create and maintain accurate customer accounts, sets up new customer accounts, makes changes to customer information, and reconciles customer accounts.
Use the library’s website to locate information, resources, and services, and assist customers in navigating digital content, account features, and online tools.
Handle materials, empty book returns; process requested items; inspect, shelve and shift materials; maintain orderly shelves; maintain orderly library spaces.
Assists with library events including setup, cleanup, and crowd control, directional assistance, and tracking attendance numbers.
Operate a point-of-sale system and cash handling, counts, collects, and records cash and credit transactions; completes paperwork as required.
Performs light cleaning and janitorial tasks. Monitors and reports more complex issues with cleaning, mechanical systems, and building issues.
Promote library classes, events, and services to customers.
May be assigned to a specific area or may be a floater.
Apply Library policies consistently with all customers, staff, and vendors.
Requirements
REQUIREMENTS
High school diploma or equivalent required.
1-year customer service experience.
Cash handling experience using a cash drawer, register, and credit card machine.
Experience and proficiency with computers, the internet, Microsoft Office, email, library specific software and standard office equipment including phones. Ability to learn new technologies.
TRAINING AND EXPERIENCE
Public service orientation and commitment to excellent and genuine customer service.
Dependability, punctuality, trustworthiness, good work habits, meets work schedule and good attendance.
Demonstrates professionalism, courtesy, and respect when interacting with customers and coworkers.
Apply for Youth Services Assistant 19 Hour at La Porte County Public Library