Member Contact Center Specialist

Company: LBS Financial Credit Union

Role summary

Member Contact Center Specialist is a full-time role at LBS Financial Credit Union in Westminster, California, United States (on-site). Posted 2026-08-07. Salary: USD 28–36 per hour. Experience level: 2-5.

Job title
Member Contact Center Specialist
Company
LBS Financial Credit Union
Location
Westminster, California, United States
Work arrangement
on-site
Employment type
full-time
Category
Customer Service
Salary
USD 28–36 per hour
Experience level
2-5
Date posted
2026-08-07

Job description

Are you an expert on Credit Union products and services? Are you excited to be a liaison between staff and leadership?

Our Member Contact Center Specialist functions as a senior team leader and escalation point for complex Member issues. This role demonstrates expert knowledge of all Credit Union products, services, and digital platform while supporting the team. They serve as a liaison between staff and leadership, support initiatives to improve the Member experience, and support schedule adherence to maintain manageable call volume.

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