Project Manager (Claims)
Company: Lockton
Role summary
Project Manager (Claims) is a role at Lockton in Denver, Colorado, United States (on-site). Posted 2026-10-31. Experience level: 0-2. No degree required.
- Job title
- Project Manager (Claims)
- Company
- Lockton
- Location
- Denver, Colorado, United States
- Work arrangement
- on-site
- Category
- Administrative
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-31
If you are looking for a way to break into the insurance industry without needing a degree, this role offers a great entry point into professional risk management. It’s an ideal spot for someone who is organized and enjoys coordinating details behind the scenes to keep projects moving smoothly for clients and carriers alike.
Job description
Project Manager (Claims)
Our Professional & Executive Risk team is looking to add a Project Manager (Claims) to the team. This role is responsible for coordinating the claims process from initial reporting through ongoing administration, while ensuring timely communication, accurate reporting, and exceptional service to our clients, carriers, and internal teams.
Job Responsibilities
Report new claims to insurance carriers, establish claim cases in Salesforce, and ensure all claims are accurately submitted by the end of each business day.
Record and maintain carrier acknowledgements in Salesforce, ensuring claim documentation is accurate and up to date.
Monitor outstanding coverage determinations and proactively follow up with adjusters on claims that have not received a coverage position within established timelines.
Manage daily claims operations, including email intake, carrier follow-up, EPL coverage coordination with Claims Counsel, and client reporting.
Prepare and compile weekly and monthly claims reports and metrics using Salesforce and internal tracking tools.
Administer quarterly, semi-annual, and annual bordereaux reporting, track reporting deadlines, and monitor policy changes affecting reporting requirements.
Request and coordinate loss runs with account teams as needed to support client and broker requests.
Respond to broker inquiries by providing timely and accurate claim information, coordinating with Claims Counsel when appropriate, and supplying loss runs as needed.
Requirements
Previous experience in insurance claims, paralegal activities, or an administrative support role is preferred but not required.
Experience with Salesforce or similar CRM systems preferred.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent attention to detail and commitment to accuracy.
Strong written and verbal communication skills.
Proficiency in Microsoft Office, including Outlook and Excel.
Ability to work independently while collaborating effectively with cross-functional teams.
Strong customer service, problem-solving, and follow-up skills.
Must be legally authorized to work in the United States without current or future employer sponsorship.