Department Manager
Company: McDonald's
Role summary
Department Manager is a full-time role at McDonald's in New Plymouth, Taranaki, New Zealand (on-site). Posted 2026-10-11. Experience level: 2-5.
- Job title
- Department Manager
- Company
- McDonald's
- Location
- New Plymouth, Taranaki, New Zealand
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Hospitality
- Experience level
- 2-5
- Date posted
- 2026-10-11
This is a fantastic opportunity to step into a leadership role with a well-known company that values community and individual growth. You'll be part of a dynamic team, serving a huge customer base and have ample chances to build friendships and make a positive impact.
Job description
McDonald’s New Zealand is a modern and progressive burger company serving over 1 million customers every week. Macca’s has over 170 restaurants across New Zealand both licensee and company-owned, and a current workforce of over 10,000 employees. Working for Macca’s is more than just a job, it’s a place where you can grow as an individual and as part of a fun team, build friendships, and support those in local communities. We’re a business that aims to have a positive impact in everything we do. Whatever you want to get out of your career – with McDonald’s, you can.
JOB DESCRIPTION
We are looking for enthusiastic Department Managers to join the team at McDonald’s. As a 24-hour business, we can offer flexibility to suit when works for you.
Your keys to success:
Well-presented, friendly and organised
Able to lead a team to achieve results
Adaptable to a fast-paced environment
Keen to deliver a high level of customer service
A great team player
Full working rights in New Zealand is required
Tasks & Responsibilities:
Lead one of our three restaurant departments; Customer Experience, People Performance, and Product Quality, and take responsibility of the actions and results required within these.
Deliver and manage outstanding Quality, Service, Cleanliness, profitability and strong people practices on your shifts
Supervise employees to ensure that restaurant operations and procedures are adhered to
Comply with restaurant safety and security standards to ensure a safe working environment for all employees and customers
Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant
Actively seek customer feedback to ensure an exception customer experience is achieved
Working within a team to deliver the best quality, fastest experience for our customers
Perks of being a part of our Team:
Discounted Maccas (Yum!)
You will receive our world-renowned training
Flexible work hours, we offer shifts that fit around your life and commitments
We are a diverse workplace and equal opportunity employer
Our workplace is fun and welcoming
QUALIFICATIONS
Management experience in hospitality and retail. Completion of McDonald’s management training program at a department level is preferable. Relevant McDonald’s department courses may be Developing the Leader in Me (DLM), previously known as IDM or ASM, or courses specific to the three departments; Customer Experience Course (CEC), People Performance Course (PPC), or Product Quality Course (PQC). A current first aid and fire training certificate is preferable.