Mental Health Outreach Engagement and Promotion Specialist
Company: Mental Health America of Los Angeles
Role summary
Mental Health Outreach Engagement and Promotion Specialist is a role at Mental Health America of Los Angeles in Lancaster, California, United States (on-site). Posted 2026-09-11. Experience level: 0-2. No degree required.
- Job title
- Mental Health Outreach Engagement and Promotion Specialist
- Company
- Mental Health America of Los Angeles
- Location
- Lancaster, California, United States
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-09-11
This is a fantastic opportunity to make a real difference in your community by promoting mental wellness and connecting people with vital resources. No degree is required, making it accessible for many, and it offers a chance to grow within a mission-driven organization.
Job description
Description
Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.
MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth.
MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.
MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek.
MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.
Community Mental Health Promoter
35 hours per week / $24.00 per hour
(The actual compensation will be determined based on experience and other factors permitted by law.)
Summary: United Mental Health Promoters (UMHP) project is a community outreach, navigation, and engagement effort, which serves to support access to care by engaging with residents and developing community partnerships. The project focuses on provision of services to address mental health risks/symptoms from developing and/or worsening.
Essential Duties and Responsibilities:
Conduct outreach and engagement within the community, to create community awareness and educational opportunities on the impact & development of mental illness
Create and implement in-person activities, events and workshops to engage and outreach target population
Recruit and conduct Community Resiliency Model workshops
Conduct resource-mapping and develop/utilize a needs assessment in collaboration with community entities/residents to expand understanding of core issues in the community
Provide one-on-one psychosocial support meetings and navigation services or collaboration with community members to identify essential supports and linkage as needed by participants
Provide individual and community advocacy
Facilitate educational groups such as community psychoeducation
Provide trauma-informed activities such as art therapy, mindfulness, healing gardens, etc.
Help to establish and maintain community led groups (peer-to-peer support)
Implement a trauma informed approach, to include empathy and compassion
Provide linkage and support to community members via community events and/or one-on-one
Document all activities, service plans and input data on a regular basis into EHR
Attend regular staff meetings, DMH required (meetings/trainings) as well as community meetings
Position Requirements:
High school diploma or GED with one year of experience providing psychosocial rehab related services to homeless and/or disabled population
Must exhibit good personal judgment, a non-bias attitude, sensitivity, and discretion when dealing with others
Applicants with lived experience of homelessness, mental health concerns, or substance use desirable
Ability to provide a welcoming environment and skill in engaging new members
Must possess a high level of tolerance, patience and understanding for individuals who present for services with urgent multiple needs, issues and problematic behavioral characteristics
Must be sensitive to racial, cultural, ethnic, or other community-based concerns that cause barriers to care
Must have excellent communication skills.
Must be able to juggle multiple tasks without losing productivity
Must function well in a team-oriented approach to member services
Knowledgeable in computer applications such as Microsoft Word, Excel Outlook
Knowledge of social media, such as Facebook and Instagram, desirable
Must function well in a team-oriented approach to member services and fast-paced environment
Must be able to maintain an empathetic view for individuals in severe need and be able to juggle a variety of barriers that keep individuals from successful personal and community living
Knowledge and practical application of motivational interviewing and harm reduction desired
Knowledge of juvenile justice systems, court systems, and foster care highly desirable
Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary
Spanish speaking a plus, but not required
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment
TB clearance and re-testing every year are conditions of continued employment
COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment
Employment verification directly from three (3) past employers within the most recent 7-year period