Assistant Manager
Company: Mike's Bikes
Role summary
Assistant Manager is a role at Mike's Bikes in Sausalito, California, United States (on-site). Posted 2026-08-11. Experience level: 2-5.
- Job title
- Assistant Manager
- Company
- Mike's Bikes
- Location
- Sausalito, California, United States
- Work arrangement
- on-site
- Category
- Logistics & Warehousing
- Experience level
- 2-5
- Date posted
- 2026-08-11
Job description
Description
Position Overview
The Assistant Manager responsible for maintaining an accurate inventory database and linking their store to the company’s product supply chain by processing and verifying all incoming and outgoing parts, accessories, and bicycles. Operations staff also collect physical inventory data, execute directives from purchasing and other departments, and work with the General Manager provide their store day-to-day operational support, maintaining a retail environment that enables the success of the sales and tech department.
Essential Job Functions
Inter-Store Transfers- Outbound
Fulfill telephone and online requests for product from store personnel.
Remove from stock and process products for transfer following proper procedures
Assist drivers and ensure all products are loaded onto the transfer truck
Visual
Implement visual directives as they are assigned by Merchandising Manager
Inter-Store Transfers- Inbound
Verify, organize and stock product received following proper procedures
Ensure product arrives in good condition
Confirm that customers are contacted and notify store personnel of arrival of requested product
Direct tech staff to check-in bikes in order of urgency (Paid, Customer request, etc)
Receiving
Orders Received Centrally - process incoming orders received by the distribution center.
Verify, organize and stock product received following proper procedures
Ensure product arrives in good condition
Orders Drop-Shipped by Vendors - Process incoming orders direct from vendors.
Match shipped product to vendor pick-list/pack-slip
Make sure all product arrives in good condition
Create vouchers using Purchase Orders
Report any shipping/receiving discrepancies to purchasing department
Submit paperwork to accounting
Process product (Price and security tag as necessary) and merchandise on the sales floor
Stocking & Merchandising
Keep sales floor stocked with available product
Keep product displayed as directed by the Merchandising Department
Maintain back-stock organization
Request more centrally warehoused product as needed
Warranty Returns
Ensure warranty documentation is complete and properly filled out
Transfer warranty returns to the distribution center following proper procedures
Physical Inventory
Conduct regular physical inventory counts as assigned following proper procedures
Report inventory discrepancies to the supervising manager
Research inventory discrepancies as instructed
General Store Operations – Help provide the store with a smooth and successful operation, including assisting customers when all sales staff is occupied.
Keep store stocked with supplies-forms, office supplies, etc
Fulfillment BOPIS/online
MOD
Effectively quarterback the sales floor to ensure all customers are served exceeding well.
Conduct morning huddles.
Execute our Rules of Customer Service to resolve all customer conflicts or complaints.
Complete any tasks given by your GM.
Requirements
Strong organizational, planning, analytical and communication skills.
Time/deadline management skills, attention to detail, and consistency are a must.
Knowledge of, or enthusiasm for, bicycles and the bicycle industry a huge plus.
Proven ability to plan and accomplish goals with a demonstrated history of growing businesses
Strong coaching, development and performance feedback skills
Strong leadership presence, including the ability to engender confidence and enthusiasm during periods of change or slower business
Ability to create a vision of the future that motivates employees to want to achieve it.
Excellent problem solving abilities and on-the-fly thinking to match the fast moving shop environment.
Above average people skills to finesse sticky customer situations and build lasting relationships.