Lead Concierge
Company: Monarch Communities
Role summary
Lead Concierge is a role at Monarch Communities in Wall Township, New Jersey, United States (on-site). Posted 2026-08-06. Experience level: 0-2. No degree required.
- Job title
- Lead Concierge
- Company
- Monarch Communities
- Location
- Wall Township, New Jersey, United States
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-06
Job description
Company Description
Monarch/Brandywine Senior Living
Company Culture and Values: At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
Takes a lead role in overseeing the Concierge Team Members. Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.
Salary: $23.00 Hourly
Responsibilities and Duties:
Schedules Concierge Team Members to ensure appropriate front desk coverage
Assigns daily task and ensure completion of tasks
Assists the Business Operations Director and Sales Counselor with special projects
Ensures appropriate office supplies are on hand
Coordinates maintenance of all office equipment
Answers and screens all incoming calls in a courteous and professional manner
Receives and processes mail for the community
Maintains and updates log of emergency phone numbers and resident emergency face sheets
Monitors security alarms, resident emergency call system, and front door security
Orders and maintains appropriate office supplies
Assists the Business Operations Director in administrative tasks as assigned
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned
Qualifications
High school diploma preferred
Strong interpersonal skills and capable of relating to a variety of people and personalities
Experience working with the senior population
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Physical Abilities:
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Additional Information
Benefits Offered(Full Time):
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Other Compensation Programs:
Employee Referral Bonus
Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment Category: Full Time - Scheduled at Least 30 Hours Per Week
Compensation: up to USD 23 - hourly