Front Desk Attendant
Company: Mountainside Fitness
Role summary
Front Desk Attendant is a role at Mountainside Fitness in Phoenix, Arizona, United States (on-site). Posted 2026-08-15. Experience level: 0-2. No degree required.
- Job title
- Front Desk Attendant
- Company
- Mountainside Fitness
- Location
- Phoenix, Arizona, United States
- Work arrangement
- on-site
- Category
- Hospitality
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-15
Job description
Description
Front Desk Attendant
Join the Mountainside Fitness Team
Why Mountainside Fitness?
We invest in our people. Here's what you can expect as part of the Mountainside family:
Complimentary gym membership plus deep personal training discounts
Onsite childcare — bring your kids to work with you
Consistent schedules that stay the same week to week — no surprises
Flexible pay for hourly employees — access your earnings when you need them
Real growth opportunities — 100% of our General Managers were promoted from within
Key Responsibilities
Member & Guest Experience
Warmly greet and check in Members and guests, creating a welcoming first impression
Respond promptly and professionally to guest needs, requests, and concerns
Communicate relevant guest information to the appropriate departments in a timely manner
Provide basic equipment orientation and assistance to Members as needed
Safety & Club Standards
Uphold and enforce club safety policies to protect the well-being of all Members and guests
Maintain a professional, conservative appearance in accordance with club dress policy
Complete assigned cleaning tasks to help maintain a clean and safe environment
Operations & Administration
Operate standard office equipment including phones, computers, and copy machines
Accurately perform basic math functions related to daily operations
Complete tasks and assignments consistently and thoroughly, communicating any concerns to management
Qualifications
Experience & Skills
Previous experience in customer service, front desk, or a related field preferred
Strong interpersonal skills with the ability to build rapport with a diverse membership
Excellent written and verbal communication skills
Strong organizational skills and ability to manage multiple tasks
Problem-solving and conflict resolution skills
Self-motivated and proactive — takes initiative and seeks out additional duties
Character & Reliability
Demonstrates responsibility, dependability, and consistency: arrives on time, attends meetings, and completes assigned tasks
Communicates professionally with managers, co-workers, and Members
Physical Requirements
Ability to lift a minimum of 30 lbs.
Ability to move throughout the club and around equipment throughout the shift
Requirements Upon Hire
CPR Certification required within 30 days of start date — sponsored by Mountainside Fitness at no cost to you
Successful completion of pre-employment drug screening
Successful completion of the Mountainside Fitness Training Program
Ready to be the face of Mountainside? Apply today and start building your career with us.
Requirements
Physical Requirements
Must be at least 16 years or older.
Must be able to lift a minimum of 30 lbs.
Must be able to maneuver throughout the club and equipment.
Physical ability to complete assigned cleaning tasks.
Skills & Competencies
Provide basic equipment assistance.
Demonstrate competence in the operation of basic office equipment: phone, fax machine, computer, copy machine, etc.
Consistently complete simple mathematics functions.
Demonstrate responsibility, dependability, and consistency in: arriving on time, attending meetings, completing assigned tasks, and communicating all concerns and messages to managers.
Possess problem solving and conflict resolution skills.
Demonstrate self-motivating and self-directed behavior such as seeking out additional duties.
Ability to communicate effectively with managers, co-workers, and members.
Successful completion of Manage Staff training, drug testing, and the Mountainside Training Program.