Application Support Analyst
Company: NOV Inc.
Role summary
Application Support Analyst is a full-time role at NOV Inc. in Nelson Mandela Bay Metropolitan Municipality, Eastern Cape, South Africa (on-site). Posted 2026-10-08. Experience level: 2-5.
- Job title
- Application Support Analyst
- Company
- NOV Inc.
- Location
- Nelson Mandela Bay Metropolitan Municipality, Eastern Cape, South Africa
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-10-08
This is a fantastic opportunity to join a growing team focused on ensuring the smooth operation of critical product solutions. You'll get hands-on experience with software from setup to production, and your work will directly impact the reliability and performance of these systems. It's a full-time role with great potential for learning and development.
Job description
The Application Support Analyst will join the Connected Products group, collaborating closely with the technical team to monitor and analyze configuration settings for Connect Product Solutions. This role ensures that all online solutions meet reliability standards throughout the software lifecycle, from configuration through to production.
Responsibilities
Performs installation, configuration, and upgrades of the Connected Product solutions.
Monitors solution performance/availability; suggest alternative approaches when applicable.
Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system.
Documents the implemented solution, bug fixes, etc. and create troubleshooting documents
Perform other work-related tasks as assigned.
Comply with all NOV Company and HSE policies and procedures.
Qualifications
Undergraduate or Graduate Education: Degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management.
Education: All academic degrees and coursework must be from accredited institutions
Skills/ Knowledge
Scripting knowledge in Python,C# and/or Bash Shell
SQL knowledge
Microsoft Excel Proficiency (Essential)