Maintenance & Quality Supervisor

Role summary

Maintenance & Quality Supervisor is a role at Nova Lines Inc in Bridgeview, Illinois, United States (on-site). Posted 2026-09-05. Experience level: 2-5.

Job title

Maintenance & Quality Supervisor

Company

Nova Lines Inc

Location

Bridgeview, Illinois, United States

Work arrangement

on-site

Category

Trades & Construction

Experience level

2-5

Date posted

2026-09-05

Job description

Description

The Maintenance & Quality Supervisor is responsible for ensuring the company's trucks, trailers, cargo securement equipment, and related fleet assets meet company standards and applicable DOT/FMCSA requirements.

This position plays a critical role in maintaining fleet safety, regulatory compliance, operational readiness, and overall asset quality. The position conducts in-depth DOT-focused inspections of trucks and trailers, identifies deficiencies and required repairs, documents findings, and reports repair needs directly to the Shop Manager/Supervisor.

The position is also responsible for inspecting cargo securement equipment for condition, quality, quantity, proper storage, and usability, as well as inspecting the overall appearance and aesthetics of company equipment. This includes ensuring trucks and trailers maintain required company branding, cleanliness, decals, markings, and general appearance standards.

As the primary service-writing function for the maintenance department, this position translates driver and operations complaints into clear, actionable work orders for technicians. The position evaluates reported issues, assists in determining appropriate labor times, identifies additional repairs during inspections, coordinates with the parts department, and obtains management authorization for repairs that exceed established spending or approval limits.

The position works closely with Operations, Safety, Shop Management, Technicians, Parts, Drivers, and outside vendors to ensure equipment is properly repaired, documented, inspected, and returned to service.

Key Responsibilities

Fleet Flow & Unit Coordination

Coordinate the flow of trucks and trailers arriving at the maintenance yard.

Prioritize incoming units based on safety, DOT compliance, operational needs, and severity of reported issues.

Coordinate with Operations and Safety regarding units requiring inspection, repair, or corrective action.

Monitor units entering and leaving the maintenance process.

Communicate unit status and repair requirements to appropriate departments.

Assist in minimizing equipment downtime and maximizing fleet availability.

Ensure units are properly identified and assigned for inspection or repair.

DOT & Fleet Inspections

Conduct in-depth inspections of trucks and trailers to identify mechanical, safety, and compliance deficiencies.

Inspect equipment with particular attention to items that may result in roadside inspection violations or out-of-service conditions.

Document inspection findings accurately and completely.

Identify required repairs and distinguish between safety-critical, compliance-related, preventive, and cosmetic repairs.

Report additional repairs identified during inspections to the Shop Manager/Supervisor.

Verify that identified deficiencies are properly addressed before equipment is returned to service when applicable.

Assist with preparation for DOT inspections and internal fleet audits.

Maintain accurate inspection and maintenance documentation.

Flatbed Cargo Securement Equipment

Inspect cargo securement equipment assigned to trucks and trailers.

Verify the condition, quality, quantity, and usability of chains, binders, straps, tarps, winches, tie-down equipment, edge protection, and other applicable securement equipment.

Identify damaged, worn, missing, or otherwise unacceptable securement equipment.

Ensure equipment is properly stored and available for driver use.

Coordinate replacement of defective or missing securement equipment with the appropriate department.

Maintain company standards for cargo securement equipment.

Work with Safety and Operations to identify recurring cargo securement issues.

Support company compliance with applicable cargo securement requirements.

Truck & Trailer Quality / Appearance

Inspect trucks and trailers for overall condition and appearance.

Ensure company branding, decals, unit numbers, markings, and other required identification are present and properly maintained.

Identify damaged, missing, faded, or improperly installed branding.

Inspect trailers for cleanliness, damage, and overall presentation.

Inspect new and used assets upon arrival or acquisition.

Document deficiencies and coordinate corrective action.

Ensure fleet assets meet established company quality and appearance standards before being placed into service.

Service Writing & Work Orders

Receive and evaluate driver-reported maintenance concerns.

Translate driver complaints into clear, specific, and actionable work orders for technicians.

Obtain additional information from drivers when necessary to accurately identify the reported concern.

Review technician findings and update work orders as needed.

Identify additional repairs discovered during inspections or maintenance.

Assist in determining appropriate labor times for repairs using applicable labor standards and company guidelines.

Ensure work orders accurately identify the unit, complaint, diagnosis, repair required, parts, labor, and completion status.

Prioritize work orders based on safety, compliance, operational requirements, and repair urgency.

Obtain required authorization from the Shop Manager/Maintenance Manager for high-cost or non-routine repairs.

Ensure unauthorized repairs are not performed outside established company approval procedures.

Review completed work orders for accuracy and completeness before closure.

Parts Department Coordination

Work closely with the Parts Department to ensure required parts are identified, available, and properly assigned to work orders.

Communicate parts requirements to the Parts Department.

Verify that parts requested correspond with the approved repair.

Identify parts shortages that could delay repairs.

Coordinate with Parts regarding substitutions or alternative components when appropriate.

Assist in identifying recurring parts failures or quality concerns.

Ensure parts usage is prope