Behavioral Health Support Specialist
Company: Oak Orchard Health
Role summary
Behavioral Health Support Specialist is a full-time role at Oak Orchard Health in Village of Brockport, New York, United States (on-site). Posted 2026-10-03. Salary: USD 62,400–63,000 per year. Experience level: 2-5. No degree required.
- Job title
- Behavioral Health Support Specialist
- Company
- Oak Orchard Health
- Location
- Village of Brockport, New York, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Salary
- USD 62,400–63,000 per year
- Experience level
- 2-5
- Degree required
- No
- Date posted
- 2026-10-03
This is a fantastic opportunity to make a real difference in your community, with no degree required! Oak Orchard Health offers a competitive salary and flexible scheduling, making it a great place to grow your career while supporting individuals with behavioral health needs.
Job description
Description
Behavioral Health Support Specialist
Oak Orchard Health
Join a mission-driven healthcare organization dedicated to improving the health of our communities. As a Behavioral Health Support Specialist, you'll play a vital role in helping patients navigate behavioral health challenges while working alongside an interdisciplinary team dedicated to improving lives throughout Western New York.
Why Join Oak Orchard Health?
Competitive salary
Flexible scheduling that supports work-life balance
Comprehensive medical, dental, and vision insurance
403(b) retirement plan with company match
Generous paid time off and paid holidays
Tuition reimbursement
Public Service Loan Forgiveness (PSLF) eligible
Company-paid life insurance
Professional development and continuing education opportunities
Position Summary
The Behavioral Health Support Specialist serves as a key member of Oak Orchard Health's integrated care team. This role supports patients with behavioral health, substance use, social service, and care coordination needs while collaborating closely with medical providers, therapists, nurses, and community partners.
The ideal candidate is compassionate, patient-focused, and committed to helping individuals overcome barriers to care and achieve improved health outcomes.
Key Responsibilities
Collaborate with primary care and behavioral health providers to support patient care
Conduct behavioral health, substance use, and social needs screenings
Provide brief interventions, education, and follow-up support
Participate in daily team huddles and facilitate warm handoffs from medical providers
Respond to behavioral health crises and complete safety assessments as needed
Develop safety plans and coordinate urgent referrals
Assist patients in accessing community resources and support services
Support care management activities and maintain an active patient caseload
Provide follow-up outreach to improve engagement and treatment adherence
Support maternal, pediatric, and family behavioral health initiatives
Coordinate referrals to mental health, substance use, developmental, and community-based services
Accurately document patient interactions and care plans within the electronic health record
Perform other duties as assigned
Requirements
Associate's degree with at least two years of direct human services experience, or bachelor's degree in psychology, Human Services, Social Work, or a related field
Experience working with individuals experiencing behavioral health and/or substance use challenges
Strong communication, assessment, and relationship-building skills
Ability to work effectively both independently and within a multidisciplinary team
Preferred
Master's degree in a behavioral health or human services field
Experience in integrated healthcare, care management, or community mental health
Training in motivational interviewing, SBIRT, crisis intervention, or other evidence-based practices
Bilingual English/Spanish
Join Our Team If you're passionate about improving access to behavioral health services and making a meaningful impact in your community, we encourage you to apply and become part of the Oak Orchard Health team.
Apply for Behavioral Health Support Specialist at Oak Orchard Health