HR Operations Manager, London HQ

Role summary

HR Operations Manager, London HQ is a full-time role at Orlebar Brown in London, England, United Kingdom (on-site). Posted 2026-08-08. Experience level: 5-10.

Job title

HR Operations Manager, London HQ

Company

Orlebar Brown

Location

London, England, United Kingdom

Work arrangement

on-site

Employment type

full-time

Category

Software Engineering

Experience level

5-10

Date posted

2026-08-08

Job description

JOB TITLE HR Operations Manager

ROLE TYPE Full Time

DEPARTMENT HR

REPORTING TO HR Director

LOCATION Fitzrovia, London

SALARY Competitive

COMPANY PROFILE

Orlebar Brown (Chanel group) launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in.

Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories and services, over the calendar year to maintain excitement, and interest for our customers.

Since 2007, we have built the brand to achieve our stated purpose which is - to encourage, excite and inspire everyone to ‘Holiday Better’. This is our purpose and why we get out of bed every morning.

The brand has rapidly gained global recognition and is sold through online, more than 30 O.B. stores, and the best retailers and hoteliers in the world. Our customer is truly international, so whether they are in St Barth’s for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O.B. should be there to help you do it better.

Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever-growing O.B. community.

THE POSITION

The HR Operations Manager leads the delivery of efficient, compliant and scalable People Operations across all regions, currently spanning the UK, Europe, North America and Australia. The role is responsible for building the operational infrastructure that enables an effective employee experience and supports business growth.

Working closely with internal stakeholders and external partners, the role drives operational excellence through clear processes, smart use of technology, accurate data and continuous improvement. It ensures global consistency where appropriate, while meeting local legal requirements and supporting business growth.

GENERAL RESPONSIBILITIES

HR Operations & Employee Lifecycle:

· Own and improve end-to-end People Operations processes across the employee lifecycle.

· Simplify, standardise and automate processes to improve efficiency, consistency and the employee experience.

· Partner with the HR team to continuously improve recruitment operations, ensuring efficient processes, effective use of systems and a seamless candidate experience.

· Maintain clear SOPs, process documentation and knowledge resources to support consistency and business continuity.

· Manage HR Operations service delivery, workloads, service levels and operational capacity.

· Act as an escalation point for complex People Operations queries and issues.

Payroll, Benefits & Reward:

· Own multi-country payroll operations through external providers, ensuring accurate, timely and compliant processing.

· Partner with Finance and payroll vendors on governance, reconciliations, statutory reporting and pay-cycle accuracy.

· Maintain compliance with payroll legislation and statutory obligations, including tax, National Minimum Wage, IR35 and regional requirements.

· Support annual compensation reviews, salary changes and organisational updates.

· Manage employee benefits programmes with external providers, ensuring offerings are competitive, consistent and cost-effective.

People Systems & HR Technology:

· Own and optimise HR systems, including functionality, integrations, data integrity and user adoption.

· Identify and deliver system improvements that enhance efficiency, reporting and employee experience.

· Use automation, self-service and emerging HR technology to reduce manual work and improve service delivery.

· Partner with IT and external vendors to deliver system enhancements, integrations and ongoing optimisation.

· Support recruitment operations by optimising applicant tracking systems and hiring workflows, improving system utilisation, reporting, automation and the overall candidate and hiring manager experience through effective use of technology and data.

Compliance & Governance:

· Ensure compliance with employment legislation and employer obligations across all operating regions, including payroll, employer insurances, workers' compensation, minimum wage, GDPR and data privacy.

· Partner with Employee Relations and Legal to maintain compliant contracts, policies, procedures and governance frameworks.

· Own People data governance, ensuring confidentiality, accuracy and appropriate access controls.

· Lead People Operations audit activity, embedding robust controls and maintaining readiness for internal and external audits.

Data, Reporting & Operational Excellence:

· Produce People dashboards, KPIs and analytics to support decision-making and workforce planning.

· Analyse workforce trends, employee feedback and lifecycle data to identify improvements.

· Embed efficient, scalable and technology-enabled ways of working across People Operations.

· Monitor performance against KPIs and service levels, implementing best practice to improve quality, efficiency and scalability.

Stakeholder & Vendor Management:

· Build strong working relationships with HR, Finance, IT, parent company HR teams, business leaders and external providers.

· Manage payroll, benefits and HR technology vendors, ensuring high-quality service and continuous improvement.

· Provide practical guidance, training and support to managers and stakeholders on People processes, po