Director Logistics & Planning (m/f/d)
Company: Pandora
Role summary
Director Logistics & Planning (m/f/d) is a full-time role at Pandora in Hamburg, Germany (hybrid). Posted 2026-10-15. Experience level: 5-10.
- Job title
- Director Logistics & Planning (m/f/d)
- Company
- Pandora
- Location
- Hamburg, Germany
- Work arrangement
- hybrid
- Employment type
- full-time
- Category
- Logistics & Warehousing
- Experience level
- 5-10
- Date posted
- 2026-10-15
Pandora is looking for a Director of Logistics & Planning to oversee their EMEA distribution center. This is a fantastic opportunity to lead a vital part of their operations, ensuring beautiful jewelry reaches customers across 69 countries efficiently and sustainably. If you have a strong background in logistics and planning, this role offers a chance to make a significant impact.
Job description
There is a lot of logistical know-how behind every beautiful piece of jewelry. Welcome to Pandora EMEA Distribution Center GmbH, a company of the Pandora Group based in Hamburg-Moorfleet! Since 2011, our mission has been to bring beautiful things to people. Our distribution center is a pioneering logistics center with the highest sustainability standards that is fully geared towards efficient processes. From here we ship our goods quickly, safely and reliably to 69 countries in Europe, the Middle East and Africa. We are as diverse as our jewellery: about 350 employees with over 40 nationalities give special moments to countless customers every day. By supplying the Pandora stores but also through directly to our end customers. Via the online shop, we enable each of them to tell their very own story empowered through personal engravings and stylish gift packaging.
For our distribution center in Hamburg-Moorfleet, we are looking for energetic people who will ensure that wishes come true throughout the EMEA region. Join us now as
Director Logistics & Planning (m/f/d)
Hamburg | Full-time
Let’s DELIVER together:
Our Director, Logistics & Planning provides strategic leadership for Pandora’s end to end distribution and fulfilment ecosystem across Europe, the Middle East and Africa. The role owns the strategic direction, performance and evolution of third-party logistics (3PL) partnerships and Local Fulfilment Centres (LFCs), ensuring scalable, cost efficient and customer centric fulfilment solutions across e-commerce, POSM fulfilment, and Jewellery & POSM transportation.
With responsibility for approximately 95 employees across 13 countries, the role plays a critical part in shaping Pandora’s regional supply chain strategy, translating global ambitions into strong regional execution. The position drives network design, partner strategy, governance, and continuous improvement across all channels, while developing leadership capabilities and organisational maturity to support long term growth and operational excellence.
You will be responsible for:
Strategic Leadership & Network Ownership
Define and lead the EMEA logistics and fulfilment strategy across all channels, ensuring alignment with Pandora’s global supply chain vision and commercial priorities
Own the end‑to‑end distribution network across e‑commerce, POSM and transport, balancing service, cost, scalability and resilience
Act as a key strategic partner to Global e-Com, Supply Chain, Procurement, and Cluster leadership on network design, fulfilment models and future growth initiatives
3PL & Partner Strategy
Provide overall accountability for 3PL and carrier performance across EMEA, including partner selection, contracting, governance and long‑term relationship development
Lead strategic tender processes and QBRs in close collaboration with Global Procurement, driving value creation, innovation and performance transparency
Ensure strong orchestration between 3PL providers, cluster e‑commerce teams and global functions to secure consistent and reliable execution
Local Fulfilment Centre (LFC) Leadership
Hold end‑to‑end responsibility for the LFC network, covering performance, cost, service levels, compliance and people leadership across approximately 80 headcounts in 11 countries
Establish clear governance frameworks to ensure LFC operations are aligned with cluster e‑commerce strategies while remaining scalable and customer‑centric
Drive standardisation, best‑practice sharing and maturity of operating models across the LFC landscape
Operational Excellence & Continuous Improvement
Lead continuous improvement initiatives across all responsibility areas, embedding operational excellence, standard processes and performance management
Ensure successful regional implementation of global supply chain initiatives while driving locally driven optimisation where required
Oversee Facility and Security Management for the Hamburg DC
Financial & People Leadership
Own budgets across LFC operations, e‑commerce fulfilment, POSM fulfilment and transportation for all channels within the region
Build strong leadership pipelines and organisational capabilities, developing high‑performing, empowered teams across diverse markets and cultures
Foster a performance‑driven culture focused on accountability, collaboration and customer impact
What we DREAM of:
8 years’ experience leading cross-functional initiatives, projects & 3 PL management
Stakeholder Management
Strong negotiation skills
Firm finance and budget understanding
Strong operational management capabilities
Experience from working with Distribution Centres globally and/or 3PLs Ability to translate global strategic priorities into concrete and day-to-day initiatives
Commitment to environmental stewardship and driving the sustainability agenda
We CARE about you:
Join our dynamic and international environment and share our values with us: WE DREAM , WE CARE , WE DARE and WE DELIVER . Our corporate culture is characterized by mutual respect, tolerance, appreciation, and willingness to perform.
As part of our Pandora family, you are an integral part of our success. That’s why we offer you a modern workplace, many opportunities for your personal and professional development, and attractive additional benefits – a package full of gems for you:
Internationally successful company with a flat hierarchy
A highly motivated team with a can-do attitude
Employee discounts on Pandora products
Free breakfast and lunch and free drinks
Free monthly massage
Cooperation with corporate benefits and free access to a benefits portal for discounted tickets for sport, culture events, and corporate deals
Company subsidized public transport ticket
Company pension scheme with an attractive employer contribution and insurance package
Flexible working time with opportunities for mobile working and Mobile Working Kit Allowan