Concierge, Part Time
Company: Park Place of Elmhurst
Role summary
Concierge, Part Time is a role at Park Place of Elmhurst in DuPage County, Illinois, United States (on-site). Posted 2026-08-28. Experience level: 2-5.
- Job title
- Concierge, Part Time
- Company
- Park Place of Elmhurst
- Location
- DuPage County, Illinois, United States
- Work arrangement
- on-site
- Category
- Healthcare Support
- Experience level
- 2-5
- Date posted
- 2026-08-28
This is a great part-time opportunity to join a welcoming team and make a real difference in residents' lives. It's a chance to use your people skills in a supportive environment, with a good hourly wage and potential for growth within the organization.
Job description
Description
Park Place of Elmhurst is an elegant five-star community conveniently located across the street from Edward Elmhurst hospital. Here at Park Place of Elmhurst, we offer a continuum of care with the security of lifecare. Our residents also have access to assisted living, short-term rehabilitation, skilled nursing, and memory support right on campus. We are seeking a compassionate and service-oriented Healthcare Concierge to join our senior living community. This role serves as a welcoming presence for residents, families, and visitors, ensuring a supportive, respectful, and engaging environment. The Healthcare Concierge plays a key role in enhancing the overall resident experience by assisting with daily needs, coordinating services, and fostering meaningful connections.
Hours:
Every Friday: 4:00–8:00 PM
Every Other Weekend: Saturday 8:00 AM–2:00 PM and Sunday 2:00 PM–8:00 PM
Benefits:
https://www.providencelifeservices.com/application/files/9517/3342/6965/PLS_HR_Benefits_Flyer_IL_IN.pdf
Key Responsibilities:
The ability to handle stressful situations with a calm demeanor and pleasant manner
Excellent communication and interpersonal skills with a strong customer service orientation and comfort level working with seniors
Effective multitasker, handling work orders, guest suite reservations, and resident accommodations efficiently
Capable of managing and sharing information as appropriate to ensure resident needs are met in a timely manner
Superior organization skills
Adept at maintaining discretion and professionalism
Familiar with Microsoft Office Suite software, and comfortable with computer systems
Requirements
Have at least 2-4 years of experience in customer service/relations
Must enjoy working with seniors. Have a desire to work with and make a daily difference in the lives of the geriatric population.
Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills and be able to meet deadlines
Possess good public relations, communication, general office, clerical and telephone skills
Must be independent and self-motivated.
Responsible in assisting all staff to proactively ensure resident needs are met
Strong verbal and written communication skills
Ability to relate well to residents and their families
Have a neat, professional, courteous manner and appearance.
Be friendly, compassionate, and empathetic to all customers and prospects
Preferred Skills
Experience in senior living, assisted living, or memory care settings
Strong problem-solving and conflict resolution abilities
Ability to build trust and meaningful relationships with residents and families