Health IT Training Specialist
Company: Red Pulley, Inc.
Role summary
Health IT Training Specialist is a role at Red Pulley, Inc. in Washington, District of Columbia, United States (remote). Posted 2026-08-22. Experience level: 2-5.
- Job title
- Health IT Training Specialist
- Company
- Red Pulley, Inc.
- Location
- Washington, District of Columbia, United States
- Work arrangement
- remote
- Category
- Healthcare Support
- Experience level
- 2-5
- Date posted
- 2026-08-22
If you have a knack for helping others master new software, this is a fantastic opportunity to shape how healthcare teams use their systems. You’ll enjoy plenty of variety in your day-to-day work while playing a crucial role in improving patient outcomes through better technology adoption.
Job description
Description
Red Pulley Technology Solutions is seeking a Health IT Training Specialist to support a federal electronic health record (EHR) modernization initiative for the Department of Homeland Security's Immigration and Customs Enforcement (ICE) Health Services Corps (IHSC). The ideal candidate has experience delivering EHR or healthcare IT training, strong instructional design skills, and the ability to translate complex technical system changes into clear, user-friendly learning resources for a geographically distributed federal healthcare workforce. All work is performed in support of Government staff and within authorized Government-managed environments.
Location: Washington, DC Metro Area (Remote), with occasional onsite work required by Government
Clearance: Public Trust - Preliminary and Complete Fitness Determination Required
Employment Type: Full-Time
Status: Contingent Upon Contract Award
Minimum Qualifications:
Bachelor's degree in Education, Instructional Design, Health Informatics, or a related field
Minimum 3 years of experience developing and delivering Health IT training in federal or regulated healthcare environments
Strong understanding of adult learning principles, instructional design, and role-based training approaches
Certification in instructional design or a related field required
Ability to translate technical system changes into clear, user-friendly training content
Strong communication and facilitation skills, with the ability to support large-scale implementations across diverse user populations
U.S. Citizen or Lawful Permanent Resident
Legal authorization to work in the U.S.
Requirements
Key Responsibilities
Translate approved EHR system changes into training impacts and learning requirements
Develop, update, and maintain EHR-specific training materials, job aids, and learning resources aligned to clinical and operational workflows
Coordinate training schedules with system releases, enhancements, and go-live activities
Deliver instructor-led and virtual training sessions for end users and super-users
Support training readiness assessments and track adoption metrics to improve user readiness and system utilization
Assist with go-live support and post-implementation optimization training
Collaborate with clinical, operational, and technical teams to ensure training accuracy and consistency
Maintain training documentation and learning management artifacts in accordance with Government records management requirements
Preferred Qualifications
ATD CPTD (Certified Professional in Talent Development) or equivalent
eClinicalWorks or other EHR platform-specific certification
Experience supporting DHS, ICE, IHSC, or other federal healthcare IT or EHR modernization programs
Experience supporting EHR go-live and post-implementation optimization across multiple facilities
Familiarity with clinical and operational healthcare workflows and federal environments
Experience with learning management systems, virtual training delivery, and training/adoption metrics
Experience with Microsoft 365, SharePoint, Power BI, Microsoft Teams, or similar collaboration and reporting tools
Benefits:
At Red Pulley Technology Solutions, we invest in our people so they can deliver exceptional results in support of critical missions. Our comprehensive benefits package includes:
Competitive compensation aligned with experience and market conditions
401(k) retirement plan with company matching to support long-term financial security
Comprehensive health coverage, including medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Life insurance coverage for added peace of mind
Generous paid time off (PTO) to support work-life balance
Parental leave for growing families
Professional development assistance, including training and certification support
Tuition reimbursement to encourage continued education and career advancement
Our benefits reflect Red Pulley’s commitment to workforce stability, professional growth, and creating an environment where mission-focused professionals can thrive.
Affirmative Action/EEO statement
Red Pulley is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.