Host/Hostess
Company: Resolute Road Hospitality
Role summary
Host/Hostess is a role at Resolute Road Hospitality in Missoula, Montana, United States (on-site). Posted 2026-08-07. Experience level: 0-2. No degree required.
- Job title
- Host/Hostess
- Company
- Resolute Road Hospitality
- Location
- Missoula, Montana, United States
- Work arrangement
- on-site
- Category
- Hospitality
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-08-07
Job description
Description
The Hilton Garden Inn located in Missoula, Montana is looking to add to our hospitality family! The six-story, 146-key hotel is located just outside of downtown Missoula and offers a comprehensive range of amenities including a separate full-service restaurant and 22,000 square feet of meeting space, making it the second largest conference center in the state. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career!
Summary
At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.
Benefits
Travel Perks
Optional Daily Pay
Health/Life Insurance
401k
Paid Time Off
Dental/Vision
Employee Assistance Program
Referral Program
Your Role
As a Host(ess), your primary responsibility is to warmly greet guests and guide them through their dining experience with attentiveness and professionalism. You’ll ensure prompt seating, maintain table rotations, support servers and kitchen staff, and contribute to a smooth and welcoming front-of-house environment. This role is ideal for someone who communicates with Social Intelligence, works Stronger Together, and strives to be Better Every Day.
What You’ll Do
Greet every guest with a friendly and professional demeanor
Seat guests promptly according to table availability and server rotation
Answer guest inquiries in person and over the phone
Manage reservations and maintain waitlists
Provide menus and communicate restaurant specials or features
Operate point of sale system to process payments when needed
Maintain communication between kitchen, servers, and guests
Ensure cleanliness and presentation of dining areas
Support team members with light food and beverage service or bussing as needed
Proactively address guest concerns or refer to management when appropriate
Other duties as assigned
Knowledge, Skills & Abilities
Strong interpersonal and customer service skills
Calm and professional demeanor under pressure
Attention to detail and ability to manage multiple tasks at once
Clear and confident verbal communication
Ability to work collaboratively in a fast paced, team focused environment
Familiarity with POS systems or reservation platforms is a plus
Flexible availability, including evenings, weekends, and holidays
Education & Experience
High school diploma or GED required
Previous experience in customer service or hospitality is preferred but not required
Licenses & Certifications
SafeServ Certification
TIPS or equivalent training
Additional Information
Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.
E-Verify
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
Requirements
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