NOC Associate Intern
Company: SageNet
Role summary
NOC Associate Intern is a full-time role at SageNet in Tulsa, Oklahoma, United States (hybrid). Posted 2026-10-13. Experience level: 0-2. No degree required.
- Job title
- NOC Associate Intern
- Company
- SageNet
- Location
- Tulsa, Oklahoma, United States
- Work arrangement
- hybrid
- Employment type
- full-time
- Category
- Cybersecurity
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-13
This is a fantastic opportunity to get your foot in the door at a leading managed services provider, even without a degree. SageNet is looking for motivated individuals to join their team and learn the ropes of network operations, offering valuable hands-on experience in a growing company.
Job description
WHO WE ARE
Empowering Connections, Inspiring Possibility
SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. Headquartered in Tulsa, OK, with regional offices across the U.S., SageNet connects, manages, and protects technologies and devices across widely distributed enterprises, serving customers in industries such as retail, finance, healthcare, utilities, and energy.
SageNet’s nationwide infrastructure includes 24/7/365 U.S.-based Network and Security Operations Centers, geographically diverse teleports, multiple data centers, a national logistics center, and a nationwide field services organization. The company manages communications for more than 430,000 endpoints across the country.
What makes SageNet unique is its Why: a passion for Trusted Connections. This is a two-fold commitment. First, SageNet delivers secure, reliable, and innovative technological connections for its customers. Second, and just as importantly, the company works tirelessly to build trusted human connections with its customers, partners, and communities. By creating and nurturing these trusted connections, SageNet enhances the world that connects us all.
WHAT YOU’LL DO
As a Tier 1 NOC Associate Intern, you’ll gain hands-on experience in a 24/7 Network Operations Center. You’ll work alongside experienced technicians and engineers to support network monitoring, troubleshoot technical issues, and ensure smooth operations.
Major duties and responsibilities:
Monitor network systems and respond to alerts in real time
Process maintenance requests and determine dispatch needs
Provide 1st and 2nd level phone support for NMS tickets
Troubleshoot basic hardware, software, and connectivity issues
Manage and escalate tickets as needed, ensuring timely resolution
Assist with outage coordination and customer communication
Support configuration and troubleshooting of SageNet products and services
Document actions and maintain accurate ticket records
Shift Requirements
We are excited to offer an intern position with flexible working hours between 7 AM and 8 PM CT. We understand the importance of balancing work with academic commitments, so we are willing to accommodate your school schedule to ensure a productive and manageable experience. The final schedule will be solidified prior to the start date. Please note that initial training will be required Monday through Friday from 5 PM to 8 PM.
WHO YOU ARE
To perform this role successfully, you must be eager to learn and demonstrate the ability to manage tasks effectively while working under the guidance of more experienced NOC technicians.
Key Qualifications
Currently enrolled in your first or second year at a technical school
Monitor network systems and respond to alerts in real time
Process maintenance requests and determine dispatch needs
Provide 1st and 2nd level phone support for NMS tickets
Troubleshoot basic hardware, software, and connectivity issues
Manage and escalate tickets as needed, ensuring timely resolution
Assist with outage coordination and customer communication
Support configuration and troubleshooting of SageNet products and services
Document actions and maintain accurate ticket records
WHAT YOU’LL GAIN
Real-world experience in network monitoring and technical support
Mentorship from experienced NOC technicians and engineers
Exposure to industry-standard tools and processes
Development of technical and customer service skills in a 24/7 environment
WORK ENVIRONMENT
Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.
Business casual office with hybrid work flexibility
Collaborative, team-driven culture
Opportunities to take initiative and contribute to real projects
PHYSICAL REQUIREMENTS
Ability to sit or stand for extended periods
Frequent use of hands and fingers
Prolonged computer use
CLASSIFICATION*: Non-exempt/Hourly
POSITION TYPE: Part-time/Internship
TRAVEL REQUIREMENTS: None
DIRECT REPORTS: None
SAFETY SENSITIVE: No
Ready to join a team that values trusted connections? Apply now!
Equal Opportunity Employer
SageNet is committed to a skills-first approach when it comes to hiring. As such, we value merit, qualifications, and business needs when making employment decisions. It is the policy of SageNet to provide equal employment opportunity to all employees and applicants without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, disability, genetic information, veteran or military status, marital status, or any other legally protected status. SageNet strictly prohibits and does not tolerate discrimination, harassment, or retaliation on the basis of any legally protected status.
SageNet will not discriminate against any employee or applicant because they are a disabled veteran, recently separated veteran, active-duty wartime or campaign badge veteran, or Armed Forces services medal veteran in regard to any position for which the employee or applicant is qualified. As a federal contractor, SageNet is committed to taking affirmative action to employ and advance in employment protected veterans, and to treat qualified individuals without discrimination based on their status as protected veterans in all employment practices.
SageNet will not discriminate against any employee or applicant because of physical or mental disability in regard to any position for which the employee or applicant is qualified. As a federal contractor, SageNet is committed to taking affirmative action to employ and advance individuals with disabilities, and to treat qualified individuals without discrimination on the basis of their physical or mental disability in all employment practices. If you have