Online Assistant

Company: Sainsbury's

Role summary

Online Assistant is a part-time role at Sainsbury's in Eastbourne, England, United Kingdom (on-site). Posted 2026-08-29. Experience level: 0-2. No degree required.

Job title
Online Assistant
Company
Sainsbury's
Location
Eastbourne, England, United Kingdom
Work arrangement
on-site
Employment type
part-time
Category
Logistics & Warehousing
Experience level
0-2
Degree required
No
Date posted
2026-08-29

This part-time online assistant role at Sainsbury's is a fantastic opportunity to get started in a customer-focused environment without needing a degree. It offers flexible hours, making it ideal for balancing with other commitments, and provides a great foundation for developing new skills.

Job description

What you’ll be doing:

Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock

Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop

Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers

Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help

Build great knowledge about our products, services and promotions to help provide recommendations

Working flexibly across the store as required

What makes a great Sainsbury’s Colleague:

Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team

Friendly and welcoming with a genuine enthusiasm for helping customers

Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks

Always ready to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things

Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.

Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).

Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday

Free food and hot drinks - provided for Colleagues in all our stores

Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave

Pension – we’ll match between 4-7.5% of your pension contributions

Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices

Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more

Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here .

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