Operations Supervisor
Company: Sherwoods
Role summary
Operations Supervisor is a full-time role at Sherwoods in United Kingdom (on-site). Posted 2026-08-14. Experience level: 2-5.
- Job title
- Operations Supervisor
- Company
- Sherwoods
- Location
- United Kingdom
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-08-14
Job description
Operations Supervisor
Sherwoods | Newton Abbot (Vander House) | Up to £35,000 | Full time
Are you a natural leader who's just as comfortable coaching a team as you are keeping a diary of engineers running like clockwork? If you thrive on variety, enjoy solving problems on the go, and want a role where your leadership genuinely shapes the team around you, this could be the one.
The role
As Operations Supervisor, you'll work hand-in-hand with the Head of Department to keep our Fabric team performing at its best — and step up to deputise for them when needed. You'll lead a team of 3 who support c20 field engineers scheduling work and creating quotes, balancing people leadership with hands-on operational delivery.
Day to day, you'll:
Support and develop your team through regular 1-2-1s, feedback, and individual performance plans
Own the department's diary, making sure resources are used effectively and efficiently
Run WIP reports and keep on top of the department's queries, losses, and open notes
Work closely with Account Managers to make sure we're hitting our contractual SLAs and KPIs
Help compile — and take part in — the operational on-call rota
Champion Health & Safety, and be a visible, trusted source of technical and welfare support for your team
Build strong working relationships with clients, colleagues, and other teams across the business
It's a role with real variety — one day you might be reviewing weekly figures and holiday requests, the next you're out supporting an engineer or talking through a tricky client issue. No two days look quite the same.
What you'll bring
Strong written and verbal communication skills, with the confidence to build relationships at every level
Proven ability to supervise, motivate, and get the best out of a team
A proactive, calm-under-pressure approach to problem solving
Good IT skills, including confidence with Microsoft 365
GCSE Maths and English (grade C/4 or equivalent)
Experience in facilities maintenance and supervising a team would all be a bonus — but what matters most is your ability to lead, take initiative, and work well with people from all walks of life.
You'll fit right in if you've got managerial courage, a quality-driven mindset, and a genuinely empathetic approach to the people you work with. And of course, you'll uphold what we stand for: being Adaptable, Committed, Honest, and Fun.
Who are Sherwoods?
We're a family-owned facilities maintenance business, operating across the South West since 1970. Our reputation is built on the quality of our work and the strength of the relationships we've formed with our clients — and that starts with investing in our people.
What's next?
Fancy an informal chat? Just click apply. Don't worry if your CV isn't quite up to date — send us what you've got, and we'll take it from there. Everyone gets a response.