Inside Sales Representative
Company: South West Plumbing & Waterheaters Inc
Role summary
Inside Sales Representative is a full-time role at South West Plumbing & Waterheaters Inc in Seattle, Washington, United States (on-site). Posted 2026-10-23. Salary: USD 100,000–150,000 per year. Experience level: 2-5.
- Job title
- Inside Sales Representative
- Company
- South West Plumbing & Waterheaters Inc
- Location
- Seattle, Washington, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Sales
- Salary
- USD 100,000–150,000 per year
- Experience level
- 2-5
- Date posted
- 2026-10-23
You’ll love this opportunity to join a stable, long-standing company where you can earn a fantastic salary while working with a supportive, community-focused team. It’s a perfect fit for someone who enjoys building relationships and closing leads, offering a great path for professional growth within a trusted local brand.
Job description
Description
Join a Legacy of Excellence in Home Services
For over 45 years, we’ve proudly served our community with trusted residential HVAC, plumbing, and electrical solutions. As we continue to grow, we’re looking for a driven and personable Inside Sales Representative to join our team. This role is ideal for someone who thrives on connecting with customers, closing warm leads, and making a real impact. If you’re ready to build a rewarding career with a well-established company that values both its employees and its customers, we want to hear from you.
What’s in it for you?
Earn a competitive wage of: $100K-150K+ ($25.00 per hour + Commission)
Schedule: Monday - Friday 10:00am - 6:30pm
Coverage of your medical premiums, plus full dental, vision, and life insurance
Company-matched 401K
Paid holidays and accrued paid time off
Enjoy a set weekly work schedule, so you can plan your time with ease
All company technology provided, with a company cell phone, tablet, and laptop to keep you connected
Ongoing training to help you grow technically and professionally in your career
Your Mission
Call warm leads daily — unsold repair and replacement estimates are your goldmine
Close the deal over the phone with confidence, empathy, and urgency
Build trust by overcoming objections and offering flexible financing options
Be the go-to resource for our techs and outside sales reps — help get the sale across the finish line
Follow up like a pro: phone, text, email — whatever it takes to reconnect
Make happy calls to ensure customer satisfaction and service quality
Track all activity in ServiceTitan CRM and keep your follow-ups organized
Be ready to make 65+ calls per day — we’re not shy about working the phone!
What Winning Looks Like
2–2.5 closed deals per week
$150K in monthly closed sales
All unsold leads contacted within 24 hours
Multiple contact attempts across multiple days and platforms
A growing pipeline and stronger relationships every single day
Traits We Love
Strong emotional intelligence: especially when customers are frustrated
Customer-first mindset: you love helping people and making things right
Grit: the persistence to turn “no” into “not yet” then a “not yet” to a “yes lets do business”.
Customer-first mindset: you love helping people and making things right
A bias for action: you don’t wait to be told, you go make it happen
A servant-leader attitude: you’re here to help people, not just sell
High Energy – driven to seek continuous improvement and help build a culture of accountability
A teammate – you enjoy working in small teams, building relationships, and supporting others
Entrepreneurial – must be a self-starter and can identify and implement initiatives that are well-aligned with the company’s strategic plan
Results Oriented – links decisions to overall business objectives
Affable & Collaborative – ability to embrace, support and practice a collaborative style which goes beyond relationship building. They will achieve results with and through others.
Communicative – possesses exceptional written and verbal skills enabling her/him to prepare and present information and recommendations to a broad and diverse audience, including technicians and employees, peers on the management team, and investors
Who Should Skip This Posting
If you don’t like talking on the phone for hours a day
If you’re from the HVAC/plumbing industry and just want to coast
If you’re uncomfortable asking for the sale or working with targets
Tools + Support
Warm leads only — no cold calling
Support from CSR team for live transfers
ServiceTitan CRM to manage all activity
Daily activity checklist & follow-up playbook
Ongoing training and support from a growing national team
Requirements
At least 2 years of inside sales experience with demonstrated success at high closing rate
Experience with financing plans and the ability to clearly present options
Comfortable making dozens of calls per day and bouncing back from rejection
Familiar with CRMs (previous experience using Service Titan highly preferred)
Natural relationship-builder with strong communication and problem-solving skills
Detail-oriented, organized, and self-motivated
Apply for Inside Sales Representative at South West Plumbing & Waterheaters Inc