Claim Specialist - Property Field Inspection
Company: State Farm
Role summary
Claim Specialist - Property Field Inspection is a full-time role at State Farm in Burleson, Texas, United States (remote). Posted 2026-10-14. Experience level: 2-5.
- Job title
- Claim Specialist - Property Field Inspection
- Company
- State Farm
- Location
- Burleson, Texas, United States
- Work arrangement
- remote
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-10-14
This is a fantastic opportunity to join a well-respected company as a Claim Specialist. You'll be working remotely, which offers great flexibility, and play a key role in helping people during challenging times. It's a chance to make a real difference and be part of a supportive team.
Job description
Overview
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success.
We're moving with urgency to become a Next Gen Good Neighbor , with technology that strengthens human connections and enhances the customer experience .
As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Grow Your Skills, Grow Your Potential
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
Key Responsibilities:
Conduct on-site inspections and assessments of property damages for both residential and commercial claims
Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
Investigate and adjust both personal and commercial property claims with exposures up to $500,000
Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Where you'll work: This position is located in Burleson East,TX. Competitive candidates should reside within one of the listed zip codes and will service:
76009 76028 76031 76050 76055 76059 76061 76645 76670
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates must demonstrate:
Ability to investigate problems, evaluate information, and make well-supported decisions
Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations
Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations
Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently
Effective communication and interpersonal skills to handle difficult/emotional conversations with a customer-minded focus
Detail-oriented with strong organizational and analytical skills
Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely
Physical agility to allow for : walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim.
May be required to complete Rope and Harness Safety Training
A valid driver's license is required
Preferred:
Bachelor’s Degree in a related field such as Risk Management, Insurance, Business, Construction Management or a similar discipline
Customer service experience (e.g., assisting customers, handling inquiries/concerns professionally, communicating clearly and empathetically), demonstrating transferable skills that support client interactions in a Claims environment
Understanding of property insurance concepts, including coverage fundamentals and general claim handling practices
Baseline knowledge of residential and commercial building construction and building components/materials
Familiarity with water mitigation principles and inspection processes
Working knowledge of Xactimate and XactContents
Additional Details:
Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Recrd (MVR) checks, and background checks required of various state(s).
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.
Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
Potential starting salary range: $63,089.65 - $90,000.00 annually
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant re
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