Zonal Technical Response Manager South On HW SVC
Company: TATA Cummins Private Limited
Role summary
Zonal Technical Response Manager South On HW SVC is a role at TATA Cummins Private Limited in Bangalore, Karnataka, India (on-site). Posted 2026-08-27. Experience level: 2-5.
- Job title
- Zonal Technical Response Manager South On HW SVC
- Company
- TATA Cummins Private Limited
- Location
- Bangalore, Karnataka, India
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-08-27
You’ll be heading up critical technical support and service operations across the southern zone for high-end heavy equipment. It is a great opportunity to demonstrate your leadership in a field-based role, offering you significant autonomy while managing complex maintenance challenges for a major industry player.
Job description
Serve as technical support resource providing diagnostic support on less complex warranty and non-warranty repair events.
Formulate and direct less complex repair plans.
Document the results of diagnostic and repair actions in the appropriate database clearly and concisely.
Manage the escalation of complex requests to the appropriate level of support.
Assists with diagnostic support and escalation process improvement activities.
Maintain knowledge and technical understanding of current products and new products.
Promote Cummins Service capability and service programs to increase sales.
Apply for Zonal Technical Response Manager South On HW SVC at TATA Cummins Private Limited