Technical Advisor
Company: Transcendia, Inc.
Role summary
Technical Advisor is a role at Transcendia, Inc. in Richmond, Indiana, United States (on-site). Posted 2026-11-07. Experience level: 10+.
- Job title
- Technical Advisor
- Company
- Transcendia, Inc.
- Location
- Richmond, Indiana, United States
- Work arrangement
- on-site
- Category
- Customer Service
- Experience level
- 10+
- Date posted
- 2026-11-07
If you enjoy working hands-on with industrial machinery and love helping teams sharpen their technical expertise, this role at Transcendia offers a great chance to make a tangible impact. You’ll be the go-to expert for optimizing production lines, all while mentoring operators and solving complex equipment challenges in a stable, established manufacturing environment.
Job description
Transcendia is a leader in custom engineered materials for critical product components in a wide range of markets and applications. The company provides deep material science expertise, outstanding customer service through broad geographic coverage and trusted product reliability.
Job Summary:
The Technical Advisor is responsible for developing operator skill levels, improving line performance, and resolving technical issues on converting equipment. This role combines training, coaching, and real-time problem-solving to ensure safe, efficient, and high-quality production.
Training & Development
Train new and existing operators in converting processes, equipment operation, and safety procedures.
Provide hands on, floor-based coaching to improve operator performance and consistency.
Develop and maintain training materials, SOPs, and work instructions.
Evaluate operator skill levels and recommend development plans.
Co-manage training binders alongside supervisors/team leads to drive progress.
Troubleshooting & Process Support
Diagnosing and resolving converting equipment issues (quality defects, downtime, process instability)
Analyze root causes of problems and implement corrective actions.
Support startups, changeovers, and product trials.
Optimize process parameters (set-up time, speed, etc.) for performance and quality.
Continuous Improvement
Identify opportunities to improve efficiency, reduce scrap, and increase uptime.
Work with engineering and maintenance to implement process improvements.
Track and report key metrics (scrap rates, downtime, throughput)
Safety & Compliance
Ensure all training and operations follow safety standards and company policies.
Promote a strong safety culture and proper use of PPE.
Assist in incident investigations and corrective actions.
Collaboration
Partner with supervisors, maintenance, and engineering teams
Function as a technical resource for operators and leadership.
Communicate issues, solutions, and best practices across shifts.
Qualifications:
Required:
10+ years of converting experience.
Strong understanding of converting equipment, materials, and processes
Proven troubleshooting skills in a manufacturing environment
Ability to train and coach employees in a hands-on setting.
Effective communication and leadership skills
Preferred:
Experience with converting or multi-layer systems.
Knowledge of material behavior
Previous training or leadership experience
Familiarity with lean manufacturing or continuous improvement methods
Key Skills:
Problem-solving and root cause analysis
Mechanical and process aptitude
Leadership and coaching ability
Diligence.
Ability to work in a fast-paced production environment.
Work Environment:
Manufacturing floor environment with exposure to heat, noise, and moving equipment.
Ability to stand, walk, and assist physically on the line as needed.
Flexible schedule to support multiple shifts across 24/7 manufacturing operations.
Success Measures:
Reduction in downtime and scrap
Improved operator competency and certification levels
Faster startups and changeover times
Increased overall equipment efficiency (OEE)
Transcendia is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.