IT Technical Senior Specialist
Company: UL Solutions
Role summary
IT Technical Senior Specialist is a role at UL Solutions in Gurugram, Haryana, India (on-site). Posted 2026-08-26. Experience level: 5-10.
- Job title
- IT Technical Senior Specialist
- Company
- UL Solutions
- Location
- Gurugram, Haryana, India
- Work arrangement
- on-site
- Category
- Software Engineering
- Experience level
- 5-10
- Date posted
- 2026-08-26
You'll be joining a global leader in safety science where you can really make your mark on complex technical systems. It’s a great opportunity for someone who enjoys hands-on problem solving and wants a career that offers both stability and genuine room to grow.
Job description
Provide technical support for desktops, laptops, mobile devices, and enterprise applications across onsite and remote environments.
Manage device lifecycle activities, including provisioning, imaging, deployment, upgrades, refreshes, and asset recovery.
Support conference room and collaboration technologies, including audio/video systems, meeting room solutions, and workplace technology platforms.
Troubleshoot and resolve hardware, software, operating system, network connectivity, and infrastructure-related issues.
Coordinate with internal IT teams and external vendors to resolve incidents, perform repairs, and maintain technology standards.
Support onboarding, office moves, technology rollouts, and other end-user technology initiatives.
Maintain accurate documentation of technical procedures, assets, incidents, and service requests using IT service management tools.
Contribute to continuous improvement initiatives that enhance operational efficiency and the overall end-user experience.