Licensed Optical Supervisor - Boston Seaport
Company: Warby Parker
Role summary
Licensed Optical Supervisor - Boston Seaport is a full-time role at Warby Parker in Boston, Massachusetts, United States (on-site). Posted 2026-08-30. Experience level: 2-5.
- Job title
- Licensed Optical Supervisor - Boston Seaport
- Company
- Warby Parker
- Location
- Boston, Massachusetts, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Experience level
- 2-5
- Date posted
- 2026-08-30
Hey there! Warby Parker is looking for a licensed Optical Supervisor in Boston's Seaport district. This is a fantastic opportunity to lead a team, provide top-notch eye care, and contribute to a growing company. You'll get to build relationships with customers and help them find the perfect eyewear, all while working in a vibrant neighborhood.
Job description
Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're helping longtime WarbyParker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a keyholder to the store, you'll help open and close up shop as well as maintain internal operations. As a leader of the team, you'll foster an upbeat and productive work environment for the opticians and retail advisors. Our ideal candidate is an energetic self-starter and a lifelong learner who's eager to help Warby Parker grow. Sound like your cup of tea? Read on!
What you'll do
Optical duties
● Work directly with customers to help meet all of their eyewear needs
● Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
● Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
● Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
● Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standards
● Drive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questions
● Work with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks like
● Help maintain general store systems, inventory databases, and business operations
● Foster and support a productive, positive employee culture in your store
Who you are
● A licensed dispensing optician in states that require a license or an ABO-certified optician in non-licensing states, with 2+ years of experience, including supervisor responsibilities
● Passionate about the eyewear and retail industries
● A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
● Dedicated to going above-and-beyond to make customers (and your teammates!) happy
● An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
● Extremely detail-oriented, cool under pressure, and capable of juggling a wide range of responsibilities
● Open-minded-you're constantly learning and challenging what you know
● Someone who takes your work very seriously, but not yourself
● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
<li style="background-color:transparent;color:#000000;font-family:Aria
Apply for Licensed Optical Supervisor - Boston Seaport at Warby Parker