Skin Clinic Front Desk / Health care

Role summary

Skin Clinic Front Desk / Health care is a full-time role at Weekday AI in Delhi, Delhi, India (on-site). Posted 2026-08-08. Experience level: 2-5.

Job title

Skin Clinic Front Desk / Health care

Company

Weekday AI

Location

Delhi, Delhi, India

Work arrangement

on-site

Employment type

full-time

Category

Healthcare Support

Experience level

2-5

Date posted

2026-08-08

Job description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟮𝟱𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟰𝟱𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟮.𝟱-𝟰.𝟱 𝗟𝗣𝗔)

Experience: 2+ yrs

Location: Noida, Delhi

Job Type: Full-time

We are looking for a confident, well-presented, and customer-focused Front Desk Executive to manage the reception and front-office operations of a skin, hair, and aesthetic clinic. The ideal candidate will be the first point of contact for patients and visitors and should create a warm, professional, and welcoming experience.

The role requires excellent communication skills, a pleasant personality, strong organizational abilities, and the ability to manage multiple front-desk responsibilities efficiently in a healthcare environment.

Key Responsibilities Manage the clinic reception and serve as the first point of contact for patients and visitors.

Welcome patients and guests in a warm, professional, and courteous manner.

Handle patient inquiries through in-person interactions, phone calls, and other communication channels.

Schedule, confirm, reschedule, and coordinate patient appointments.

Maintain accurate patient and appointment records.

Coordinate with doctors, consultants, therapists, and clinic staff to ensure smooth patient flow.

Manage patient check-ins and check-outs efficiently.

Provide patients with relevant information regarding appointments, procedures, and clinic services.

Maintain a clean, organized, and professional reception area.

Handle basic administrative and front-office responsibilities.

Assist with billing, payment coordination, receipts, and other front-desk transactions when required.

Follow clinic policies and maintain confidentiality of patient information.

Handle patient concerns professionally and escalate issues to the appropriate team when required.

Maintain daily appointment schedules and ensure timely coordination with the clinical team.

Support overall clinic operations and contribute to a positive patient experience.

What Makes You a Great Fit 2+ years of experience in front desk, reception, customer service, or clinic administration.

Prior experience in a healthcare, dermatology, skin clinic, aesthetic clinic, wellness, cosmetology, or similar environment is preferred.

Excellent spoken and written English communication skills.

Pleasant, confident, and professional personality with strong interpersonal skills.

Strong customer-service orientation and the ability to make patients feel comfortable and valued.

Well-groomed and professionally presented.

Strong organizational skills with the ability to manage appointments and multiple tasks simultaneously.

Comfortable interacting with patients from diverse backgrounds.

Ability to remain calm and professional while handling busy reception areas or challenging situations.

Basic computer skills and familiarity with appointment scheduling or clinic management systems.

Strong attention to detail and accuracy in maintaining records.

Reliable, punctual, and comfortable working in a patient-facing environment.

Willingness to work the required 10:00 AM–8:00 PM schedule.