Patient Care Coordinator (PCC)

Role summary

Patient Care Coordinator (PCC) is a role at West Wichita Family Physicians, PA in Wichita, Kansas, United States (on-site). Posted 2026-08-10. Experience level: 0-2. No degree required.

Job title

Patient Care Coordinator (PCC)

Company

West Wichita Family Physicians, PA

Location

Wichita, Kansas, United States

Work arrangement

on-site

Category

Healthcare Support

Experience level

0-2

Degree required

No

Date posted

2026-08-10

Job description

West Wichita Family Physicians, PA

Location: Wichita, KS, 67212

We are a family-oriented company that supports you, your family, and your work life balance. As a growing practice we are seeking a Patient Care Coordinator to coordinate all pre-service components for in-house diagnostic procedures (i.e., MRI, CT, Nuclear Medicine, etc...) as well as processing referral for specialist or other patient care appointments.

Responsibilities:

Receive orders from physicians to schedule in-house procedures for diagnostic imaging and process referrals for specialist or other patient care appointments

Verify the procedure being ordered corresponds with the diagnosis; confirms that any appropriate prior testing has been completed prior to pre-certification

Verify insurance coverage and obtains appropriate information for pre-certification

Speak with the patient or patient representative via phone to schedule the procedure

Explain the procedure and the preparation for the procedure to the patient or patient representative and answer questions, provide directions regarding location and time

Maintain confidentiality

Contribute to a healthy team environment

Additional duties as assigned

Requirements:

High school diploma or equivalent

Previous experience in a clinic setting

Ability to establish and maintain effective working relationships with patients, staff, and others involved with patient care

Excellent attention to detail and organizational skills

Ability to prioritize tasks and manage time effectively

Preferred Skills:

Knowledge of insurance process and medical terminology preferred

Familiarity with electronic medical records (EMR) systems

Identifying problems and recommending solutions

Completion of a certified nursing assistant (CNA), medical assistant (MA), RN or LPN program or equivalent training/experience

The schedule for this position is Monday through Friday, from 8 am to 5 pm. We offer a generous paid time off plan, in addition to a suite of employee benefits.

West Wichita Family Physicians is an Equal Employment Opportunity employer who believes in the principle and practice of equal employment opportunity. It is our intent that all management actions, such as recruiting, hiring, promotion, compensation, benefits, transfers, layoff, terminations and WWFP sponsored training and related activities be administered without regard to race, religion, age, national origin, gender, disability, veteran status or any other group protected by federal, state or local laws. Company is a drug-free workplace, and we use E-Verify to confirm the identity and employment eligibility of all new hires.