System Admin & Service Desk_ Bilingual (English/ Korean)
Company: Woongjin, Inc
Role summary
System Admin & Service Desk_ Bilingual (English/ Korean) is a contract role at Woongjin, Inc in Plano, Texas, United States (on-site). Posted 2026-10-22. Salary: USD 70,000–75,000 per year. Experience level: 5-10.
- Job title
- System Admin & Service Desk_ Bilingual (English/ Korean)
- Company
- Woongjin, Inc
- Location
- Plano, Texas, United States
- Work arrangement
- on-site
- Employment type
- contract
- Category
- Administrative
- Salary
- USD 70,000–75,000 per year
- Experience level
- 5-10
- Date posted
- 2026-10-22
If you are fluent in both English and Korean, this contract role at Woongjin offers a steady salary and a supportive environment focused on servant leadership. It is a fantastic opportunity to stabilize your career with a growing company that provides comprehensive benefits and a clear sense of mission.
Job description
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
Service Desk & Customer Support
System Administration (Jira/MSP+/Web Systems)
Data Analysis (Excel/KPI/Reporting)
AI-Driven Automation & AI-assisted Development
Continuous Process Improvement (Agile Mindset) on QA/System failure issues
Perform basic to intermediate system administration tasks, including User and access management
System configuration: Workflow and process maintenance, Issue investigation and escalation
Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows
Qualifications
Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred.
5+ years of experience in one or more of the following areas:
Service Desk / Help Desk Operations
IT Operations or Application Support
System Administration
Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders.
Ability to work effectively with both U.S.-based teams and Korea-based Headquarters.
Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients.
Special Skills & Qualifications
Experience with Jira or other ticketing/workflow management systems preferred.
Understanding of web-based applications and system integrations.
Experience building lightweight automation solutions using AI-assisted development ("Vibe Coding"), low-code/no-code platforms, scripting, or similar technologies.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation: USD 70000 - USD 75000 - yearly
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