Front of House Service Assistant
Company: WSH Group
Role summary
Front of House Service Assistant is a role at WSH Group in Oxford, England, United Kingdom (on-site). Posted 2026-09-08. Experience level: 0-2. No degree required.
- Job title
- Front of House Service Assistant
- Company
- WSH Group
- Location
- Oxford, England, United Kingdom
- Work arrangement
- on-site
- Category
- Healthcare Support
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-09-08
This is a fantastic opportunity to join a welcoming team where you can really make a difference in customer experience. No prior experience or degree is needed, and you'll be supported with plenty of training to help you grow. It's a great way to get your foot in the door and build a career!
Job description
Company Description
Title: Front of House Catering Assistant
Location: The Schwarzman Centre
Salary: £14.05 per hour
Term-time only
7.30-2.30pm from Monday- Friday
Benefits:
28 Days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 week’s enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme
Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you’re a Front of House Catering Assistant who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you. The role will be based at an exciting brand new Oxford university facility which will include a 500-seat concert hall and a 250-seat auditorium, as well as flexible performance and exhibition spaces for music dance and art.
Job Description
The essential ingredient at the heart of our business is our people so we are searching for an experienced Front of House Assistant with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.
Key Responsibilities:
To assist in the preparation of food and snacks.
To keep the servery and restaurant areas in a clean and tidy state at all times.
To provide a friendly, efficient and hygienic service to all customers.
To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
To treat your team members at location as you would expect to be treated.
To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.
To attend food safety, health and safety and environmental training courses as required.
To rigorously follow the unit cleaning schedules.
Qualifications
Ideally have experience working within contract catering
Have good Health & Safety knowledge
Flexible with a can-do attitude, customer focused
Fun and enthusiastic
Have excellent organization skills
Demonstrate great attention to detail
Be a team player, and enjoy succeeding as a team
Possess great customer service skills
Have a flexible approach to work
Additional Information
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team
Rate Per Hour: £13.50
Employment Type: Permanent
Hours Per Week: 37.5
Compensation: up to GBP 14.05 - hourly