Host Person - Cliff House

Role summary

Host Person - Cliff House is a role at Wynn Resorts in Las Vegas, Nevada, United States (on-site). Posted 2026-10-08. Experience level: 0-2. No degree required.

Job title

Host Person - Cliff House

Company

Wynn Resorts

Location

Las Vegas, Nevada, United States

Work arrangement

on-site

Category

Hospitality

Experience level

0-2

Degree required

No

Date posted

2026-10-08

Job description

Job Description

The Host Person – Cliff House is responsible for creating an exceptional first and last impression for guests dining in a refined golf club restaurant environment at Wynn Las Vegas. Nestled within the Wynn Golf Club, Cliff House combines elevated dining with the unique atmosphere of a luxury golf destination, serving resort guests, golf patrons, members, and VIP visitors.

This position ensures a seamless arrival, seating, and departure experience through personalized hospitality, attentive guest engagement, and expert coordination of reservations and dining room flow. The Host Person serves as the central point of communication for guest relations, front-of-house operations, and service coordination while upholding Wynn's Forbes Five-Star standards and commitment to exceptional hospitality.

Key Responsibilities

Guest Experience & Arrival Presentation

Greet all guests with warmth, professionalism, and genuine hospitality, creating a welcoming atmosphere reflective of both luxury dining and golf club traditions

Provide personalized service by recognizing returning guests, golf members, VIP patrons, and special occasion celebrations whenever possible

Establish a refined and polished first impression that aligns with Wynn's luxury service standards

Assist guests with dining inquiries, course-related directions, and resort information as needed

Reservations & Seating Coordination

Manage reservations, walk-in guests, and dining room seating with accuracy and efficiency

Monitor table availability and dining room pacing to maximize guest satisfaction and operational efficiency

Provide accurate wait times and maintain guest engagement during periods of high volume

Optimize seating arrangements while considering guest preferences, dining experience, and service flow

Luxury Service Delivery

Demonstrate exceptional attention to detail in greeting, seating, menu presentation, and guest transitions throughout the dining experience

Uphold Forbes Five-Star service standards through proactive, courteous, and personalized interactions

Foster an atmosphere that reflects the sophistication of Wynn Las Vegas and the relaxed elegance of the Wynn Golf Club

Communication & Guest Coordination

Serve as a liaison between guests, managers, servers, bartenders, culinary staff, and golf operations personnel

Communicate guest preferences, VIP status, member recognition, and special requests to appropriate team members

Maintain clear, continuous communication with front-of-house teams to support seamless service execution

Guest Relations & Service Recovery

Address guest questions, concerns, and special requests with professionalism, discretion, and urgency

Support management in resolving guest service issues and executing service recovery initiatives

Ensure accessibility requests and customized dining arrangements are properly accommodated

Operational Excellence

Maintain cleanliness, organization, and presentation of the host stand, entrance area, and guest waiting spaces

Ensure reservation systems, menus, guest materials, and seating charts remain accurate and current

Participate in pre-shift meetings to stay informed regarding VIP guests, golf events, restaurant reservations, and daily operational priorities

Support efficient dining room operations while maintaining a luxury guest experience

Compliance & Brand Standards

Adhere to all Wynn grooming, appearance, and uniform standards

Follow all health, safety, and sanitation guidelines

Execute responsibilities in accordance with Wynn policies, departmental procedures, and service standards

Act as an ambassador of Wynn's luxury hospitality culture and Forbes Five-Star service philosophy

Qualifications

Education & Experience

High school diploma or equivalent required

1–2+ years of experience in a fine dining restaurant, luxury hospitality venue, private club, golf club, or upscale guest service environment preferred

Experience using reservation systems (e.g., SevenRooms or similar) preferred

Experience serving discerning clientele, members, or VIP guests preferred

Candidates must be at least 18 years of age

Knowledge & Skills

Exceptional guest service, communication, and interpersonal skills

Strong organizational abilities and attention to detail

Ability to multitask and remain composed in a fast-paced, high-expectation environment

Professional demeanor with a polished and service-oriented mindset

Knowledge of luxury dining service standards and golf club etiquette preferred

Licenses & Certifications

Must be able to obtain and maintain all required work cards and licenses

Work Environment

Fine dining restaurant located within the Wynn Golf Club environment

Luxury guest-facing setting requiring continuous interaction with resort guests, golfers, members, and VIP patrons

Fast-paced environment supporting daily dining operations, golf events, and special functions

Indoor and outdoor-adjacent restaurant setting with exposure to seasonal golf club activity and events

Flexible schedule required, including early mornings, evenings, weekends, holidays, and tournament/event periods

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

FLSA Status: Non-Exempt

Division: 22700 - F&B

Career Areas: Food & Beverage

Status: Steady Extra