Part Time Guest Services Associate
Company: ZMC Hotels, LLC
Role summary
Part Time Guest Services Associate is a full-time role at ZMC Hotels, LLC in Paradise Valley, Arizona, United States (on-site). Posted 2026-10-11. Experience level: 0-2. No degree required.
- Job title
- Part Time Guest Services Associate
- Company
- ZMC Hotels, LLC
- Location
- Paradise Valley, Arizona, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Customer Service
- Experience level
- 0-2
- Degree required
- No
- Date posted
- 2026-10-11
This is a fantastic opportunity to join a hotel team and get paid for being friendly and providing excellent customer service! You don't need a degree, and they offer flexible scheduling and potential for growth within the company. It's a fast-paced, fun environment where you'll work with a great team.
Job description
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.
Responsibilities:
Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
Highly organized.
Must possess a thorough knowledge of guest service and satisfaction.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader.
Must possess basic computational ability.
Must possess basic computer skills.
Benefits/Perks:
Medical, Dental, and Vision options for full-time employees
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
Regular opportunities for bonuses
$250 referral bonus for you and a referred associate
DailyPay: access to your already earned wages before payday
Opportunities for upward mobility and growth within the company
Apply for Part Time Guest Services Associate at ZMC Hotels, LLC