Guest Service Associate - Food and Beverage Service

Company: AccorHotel

Role summary

Guest Service Associate - Food and Beverage Service is a role at AccorHotel in Mumbai, Maharashtra, India (on-site). Posted 2026-08-22. Experience level: 0-2. No degree required.

Job title
Guest Service Associate - Food and Beverage Service
Company
AccorHotel
Location
Mumbai, Maharashtra, India
Work arrangement
on-site
Category
Hospitality
Experience level
0-2
Degree required
No
Date posted
2026-08-22

You’ll love working in this vibrant hotel atmosphere where your friendly attitude matters more than a degree. It’s a fantastic way to kickstart a career in hospitality, offering consistent full-time hours and plenty of room to grow within a globally recognized hotel group.

Job description

Company Description

Roswyn, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

Job Description

Guest Experience

Provide attentive and personalized service to guests across Filia, BL Club, and Black Laquor.

Engage with guests to recommend menu items, cocktails, and pairings tailored to their preferences.

Ensure presentation and service standards consistently reflect Morgans Originals’ luxury ethos.

Handle guest concerns promptly and professionally to maintain satisfaction and loyalty.

Outlet Operations

Support daily operations in restaurants, lounges, and bars, including reservations, seating, and service flow.

Assist in preparing and serving food and beverages according to outlet standards.

Maintain cleanliness and organization of service areas, tables, and bar counters.

Monitor inventory of supplies, glassware, and equipment to ensure readiness for service.

Team Support

Work closely with Outlet Managers, Head Bartender, and culinary teams to deliver seamless service.

Support colleagues during peak hours to ensure efficiency and guest satisfaction.

Participate in training programs to enhance skills in service, mixology, and hospitality.

Quality & Compliance

Uphold hygiene, safety, and sustainability practices in line with hotel policies.

Ensure compliance with international hospitality standards.

Maintain consistency across Morgans Originals properties while adapting to Roswyn’s unique identity.

Job-Category: Food & Beverage

Job Type: Permanent

Job Schedule: Full-Time

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