Housekeeping Desk Attendant
Company: AccorHotel
Role summary
Housekeeping Desk Attendant is a role at AccorHotel in Seattle, Washington, United States (on-site). Posted 2026-08-10. Experience level: 2-5.
- Job title
- Housekeeping Desk Attendant
- Company
- AccorHotel
- Location
- Seattle, Washington, United States
- Work arrangement
- on-site
- Category
- Hospitality
- Experience level
- 2-5
- Date posted
- 2026-08-10
Job description
Company Description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Olympic Hotel
Since 1924, the Fairmont Olympic Hotel has stood at the center of Seattle, not just geographically, but culturally. Generations of guests have arrived and left as part of the story: dignitaries and rock stars, brides and business titans, locals marking milestones they'll tell their grandchildren about.
Our colleagues don't just work here. They hold the keys, to a guest's first unforgettable Seattle visit, to a memory that outlasts the stay, to the moments that make the us the Olympic.
Join the legacy. A century of stories has been written here; become part of what's written next.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We invite you to join the world of luxury hospitality at Fairmont Olympic Hotel as our new Housekeeping Desk Attendant. As the Housekeeping Desk Attendant, you will serve as the communication hub for the department, coordinating room assignments, responding to guest requests, supporting housekeeping colleagues, and ensuring smooth daily operations. Your exceptional customer service, organizational skills, and ability to multitask will help create an exceptional experience for both our guests and colleagues.
Key Responsibilities:
Serve as the primary communication point for the Housekeeping department, answering phones and responding to guest and colleague requests promptly and professionally.
Coordinate with Housekeeping Supervisors, Room Attendants, Public Area Attendants, Engineering, and the Front Office to ensure guest rooms are cleaned, inspected, and ready on time.
Assign and update room statuses using the hotel's property management and housekeeping systems.
Dispatch guest requests, maintenance requests, and special room requirements to the appropriate departments.
Maintain accurate records of room assignments, lost and found items, out-of-order rooms, and departmental reports.
Monitor housekeeping progress throughout the shift and communicate priorities to ensure efficient operations.
Provide exceptional guest service by handling requests and resolving concerns in a timely and courteous manner.
Support the housekeeping leadership team with administrative tasks and daily operational needs.
Follow all hotel safety, security, and service standards.
Qualifications
What will you bring to the role?
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected
Minimum of 2 years previous experience in a housekeeping preferred
Strong leadership and interpersonal skills
Excellent organizational and time management abilities
Detail-oriented with a keen eye for cleanliness and aesthetics
Proficient in using housekeeping management systems or software
Ability to handle guest concerns and resolve issues effectively
Strong communication skills, both verbal and written
Flexibility to work evenings, weekends, and holidays as required
Must hold authorization to work in the USA
Physical Requirements Include:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 40 lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
$26.47 per hour
Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
Parking/Commuting Discount
Paid meal breaks with complimentary meals served in our Staff Dining room
Learning programs through our Academies
Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues!
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
All your information will be kept confidential according to EEO guidelines.
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Full-Time