Leland House Program Director
Company: BAKER PLACES
Role summary
Leland House Program Director is a full-time role at BAKER PLACES in San Francisco, California, United States (on-site). Posted 2026-09-04. Salary: USD 110,000–130,000 per year. Experience level: 2-5.
- Job title
- Leland House Program Director
- Company
- BAKER PLACES
- Location
- San Francisco, California, United States
- Work arrangement
- on-site
- Employment type
- full-time
- Category
- Software Engineering
- Salary
- USD 110,000–130,000 per year
- Experience level
- 2-5
- Date posted
- 2026-09-04
Come lead an impactful program where you can make a real difference in people's lives, with a competitive salary and benefits to support you. This role offers a chance to grow your leadership skills while managing a dedicated team in a supportive environment.
Job description
PRC Baker Places is a non-profit organization dedicated to serving the San Francisco community through legal advocacy, workforce development, financial services, and residential treatment programs. We support formerly homeless adults living with co-occurring mental health and substance use disorders by providing a continuum of integrated direct care services. All of our programs are grounded in a social rehabilitation philosophy that integrates harm reduction and daily living skills within a safe and supportive environment.
Mission Statement: Our mission is to help people affected by HIV/AIDS, substance use, or mental health issues better realize opportunities by providing integrated legal, social and health services that address the broad range of social risk factors that impact wellness and limit potential.
Values that Guide Us: Accountability, Honesty, Integrity, Diversity & Inclusion, Respect
If you’re passionate about making a real impact in your community, working in a dynamic, inclusive environment, and helping people rebuild their lives, PRC Baker Places is the place for you.
Locations: Hummingbird Potrero and Hummingbird Valencia
Facility Type: Non-Licensed, CDSS, FBI, and DOJ background, required.
Position Overview
The Leland House Program Director is an intermediate management role responsible for implementing the organization’s mission, vision, and strategic priorities into actionable plans and measurable results. This role provides support to the Leland House Associate Program Director, and Housekeeper. This role is a bridge between the programs and the Senior Management Team.
The Leland House Program Director partners closely with program managers and the Senior Management Team to achieve an excellent standard of client care and staff support. The Leland House Program Director also partners closely with external stakeholders and departments to achieve excellent client care.
Primary Duties and Responsibilities
Provide overall leadership and management of agency-supported transitional housing program.
Develop, implement, and monitor best practices, policies, and procedures that enhance client care, specified outcomes, and independent living.
Ensure consistent implementation of the agency's philosophy, program objectives, and service standards.
Recruit, supervise, mentor, train, and evaluate program staff while promoting professional development and high performance.
Monitor outcomes, staff productivity and ensure case managers achieve required service units across all billable categories.
Ensure timely, accurate, and complete documentation in accordance with agency, county, and regulatory standards.
Collect, analyze, and report client and program data to measure outcomes, improve service delivery, and support continuous quality improvement initiatives.
Maintain compliance with Medi-Cal, county mental health contracts, licensing requirements, and all applicable regulatory standards.
Build and maintain collaborative relationships with community partners, and landlords to support client housing stability and successful tenancy.
Develop, implement, and monitor key performance indicators (KPIs) and management reporting systems to evaluate program effectiveness and operational performance.
Promote culturally responsive, equitable, and trauma-informed services that meet the needs of diverse client populations.
Monitor occupancy levels and establish effective procedures to minimize vacancies and facilitate timely unit turnover.
Oversee facility operations by developing preventive maintenance procedures, coordinating emergency preparedness and disaster response plans, and residential needs.
Utilize evidence-based practices and outcome measures to evaluate program success and improve client outcomes.
Represent the agency by participating in internal meetings, community partnerships, committees, and interdisci